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Book transportation and hotel reservations on behalf of clients. Obtain supplier certifications to stay up to date with the most recent changes in the industry Demonstrate knowledge and recommendation ability in popular vacation destinations around the globe Offer exceptional remote customer service throughout the booking process, addressing inquiries, concerns, and providing support to enhance the villa vacation experience.
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Provide five star hotel-quality concierge services. JOB SUMMARY: Takes, records and cancels reservations in the Hotel Information System. Provide personal services of the highest level that may include, but not limited, to restaurant reservations, recreation requests, floral orders, shoe shine, etc.
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A degree in either Business, Hospitality Management or Communication is highly recommended or an Associate Degree in hospitality or Tourism with at least two years employed as a concierge in a 4 or 5 star internationally recognize hotel group.
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Perform Front Office and operational duties including but not limited to: assisting at the front desk, taking reservations, and acting as PBX operator, as required. Must possess fluent knowledge of the city and the geography of surrounding areas including restaurants, amenities, clubs, and tourism attractions/industries to share with hotel guests.
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Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant, or reservations agent is a plus. Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front Desk.
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Accommodate guests with registration, assign hotel rooms, generate secure room cards; and assist guests with special requests if needed; assists in pre-registration and reservation of rooms for upcoming reservations; monitor and track same day reservations and future reservations when necessary; understanding of the cancellation procedures; understand room status and room status tracking.
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Daily - Communicate with front desk agents, concierge, valet, Sales and Catering and housekeeping regarding reservations needs. Weekly - Communicate with Concierge, front office and Sales departments to ensure upcoming reservations needs are communicated.
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Serve as Concierge to guests (may include making restaurant reservations, providing directions, recommending area attractions, etc.) RAM Hotels - a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia.
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SCOPE OF WORK + TEAM Reports to the Front Office Manager/Night Manager and Supervisors Supports the front office team, sales team and guest experience RESPONSIBILITIES Main responsibilities include registering guests, making and modifying reservations, but may be required to assist with hotel operator and/or concierge duties.
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Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Obtain all necessary information when taking room reservations and follow rate quoting scenario.
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Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel. Holds an understanding of hotel products and guest services (i.e., lifestyle, full service, etc.
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Primary responsibilities include registering guests, making, and modifying reservations, hotel operator, concierge duties, follow procedures for safe food production, assembly, and presentation.
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As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
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Make restaurant, transportation, and/or entertainment reservations for guests, plus other Concierge services as requested and have thorough knowledge of hotel amenities, company, and local area & attractions.
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hotel reservations concierge jobs
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