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Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager. Assistant Front Office Manager. Front Office Manager.
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Maintain regular communication with the Executive Housekeeper, Housekeeping Supervisors, Front Desk Manager, and/or Front Desk regarding the status of hotel rooms.
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The primary functions of the Night Auditor are to provide personalized and empathetic service; to review, edit and balance the daily transactions of the hotel; appropriately distribute all reports generated during the day closing process; and to assist the Front Desk Manager with routine front desk functions, providing a safe, secure, and hospitable environment for all guest and employees to meet Hilton’s excellent standards of service.
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Oversee, lead and assist all, Front Desk Supervisors, Front Desk Agents, Night Audit, Guest Services, and liaison with third party company for Door Staff, Valets, Bell staff to ensure orderly workflow, maximum service to all guests and that hotel standards are being maintained.
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Reporting to the Assistant General Manager, the Guest Services Manager will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service.
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Reports to Hotel Front Desk Manager and Supervisor. Reports to:Hotel Front Desk Supervisor and Front Desk Manager. The Hotel Front Desk Agent will contribute to the success of Oxford Casino Hotel by providing customer service to all guests and team members.
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Preferred experience as tasting room manager, hotel front desk manager or hotel shift manager. Preferred experience as tasting room manager, hotel front desk manager or hotel shift manager.
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The Front Desk Manager at the Aloft Houston Downtown will be responsible for the management of all Front Desk functions and team members. Previous Front Office supervisor level experience is required in the hotel industry.
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Performs and assists with other duties and responsibilities set forth by the Front Office Supervisor, Hotel Manager, and Hotel Director. Maintains clear and concise communication with Front Office Lead Receptionist and /or Front Office Supervisor/Manager throughout each shift.
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The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
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The Front Desk Agent is a key facilitator of the hotel guest’s arrival and departure experiences. 1 Year Hotel/resort front desk experience required. The ability to perform other tasks and projects as delegated by the Director of Guest Operations, Front Office Manager, Night Manager, or Revenue and Reservations Manager.
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Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
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Be able to perform all duties of Front Desk Agent. Set the standard for guest relations at the Front Desk. Fully comprehend and execute all relevant phases of the front desk computer system.
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Travelers can settle into their suite-inspired room with stunning views of the city including landmarks like SkyView Ferris wheel in Centennial Olympic Park. Our hotel provides an affordable getaway in the center of the action, steps away from Georgia Aquarium and Mercedes-Benz Stadium.
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This position reports to the Front Desk Supervisor and Front Office Manager. 1-2 years of experience in a hotel front desk role. Demonstrate good teamwork, working alongside of other front desk associates.
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