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Communicate effectively with beverage manager/wine director, restaurant manager, banquet captain, servers, and host/hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible.
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The resort is also proud to have Cape May's only oceanfront liquor store - The Wine Cellar at Harry's. The role of the Restaurant Host/Hostess is to assist the restaurant manager in promoting a smooth flowing and high-quality guest service experience.
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The restaurant accomplishes all the traditions expected from a steakhouse, offering the finest cuts of premium beef and seafood complimented by a cutting-edge wine and spirits program, and using local farmers and purveyors to highlight the regions finest ingredients.
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Strong knowledge of food, wine, beer and styles of service such as plated, buffet, family style, receptions, etc. Acts as a liaison between the client and other operating departments during the function and may consult with PIC or host/hostess of the function.
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Basic knowledge of wines, vintages, and wine pairings, as well as proper handling and storage of wines, and use of bottle opener (i.e. cork-screw and foil-cutter). The Host/Hostess solves small problems as they arise and keeps people as happy as possible and handles all requests in a positive manner.
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In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, Mobil, AAA, Wine Spectator, and Michelin.
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Demonstrate knowledge of the menu items to assist guests in their wine, meal, and dessert selections, using informed, tantalizing descriptions and effective selling techniques. The Host/Hostess guides the guest through the ordering and payment procedures, exceeding their expectations through exceptional food knowledge and hospitality.
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Four Seasons Hotel Westlake Village is a Southern California oasis, set between the bustle of Los Angeles and Santa Barbara's wine country, just north of Malibu's famed beaches. Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
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The wine and beverage list includes craft beer, unique hand-crafted cocktails and extensive wine and grappa lists. Palio features authentic Tuscan-style cuisine that includes large pizzas made from our industrial gas fired stone pizza oven, bolognese, carbonara, lasagna, and many other re-invented classics prepared with freshly cut herbs from Palio's own in-house herb garden.
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Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine. Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
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Messina Hof is dedicated to high quality world-class wine production and genuine hospitality in its winery and resort facilities located in Bryan, Fredericksburg, Grapevine, and Richmond, Texas.
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Experience as a restaurant host/hostess or hotel concierge, foreign language skills are a plus. Warmly greet visitors, providing an exceptional first impression, and a thorough explanation of the Visitor Center wine experience options.
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Certification of previous training in liquor, wine and food service preferred. Bring wine selections to tables with appropriate glasses, and pour the wines for customers. Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer.
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Position Summary: The Concierge is responsible for providing a warm and gracious welcome to each visitor of Mumm Napa, as well as ensuring that each guest understands the wine experiences, and any other information that will enhance their visit.
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Promotional positions available upon completion of the tiered system could include Captain (Supervisor), Bartender, Front of House Host/Hostess, Sommelier positions. James Beard Award Winner- Best Wine Program.
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