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Job DescriptionYou will supervise wait staff in preparing dining room for meals, in serving meals to residents and guests, and in servicing dining room after meals. Assists staff in delivery of all menu items to residents and guests.
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Seat Guests in the bar or dining area and ensure a smooth handoff to the service staff. Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate.
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Entertain the wait with Fun, Food and Beverage. To greet Guests upon arrival, ensure Guest dining experience is excellent and to bid Guests farewell as they leave. Promptly answer incoming calls to the restaurant and provide appropriate service.
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Participate in and foster positive team relations with wait staff, bartenders and management. Greet guests in front of host/hostess stand when possible, vs. Major Responsibility: Maintain CRG's standards for cleanliness and sanitation throughout host stand area to include interior/exterior entrance, lobby/wait area, and restrooms.
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Must be able to clearly communicate Guests' needs to W/Ws, Bussers, Managers, etc. Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance.
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We are looking for a Hospitality Specialist (Host/Hostess) to join our team and be the first point of contact for our guests. -Coordinate with wait staff about available seating options.
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At Great Wolf, the Host/Hostess is the first impression for guests in their dining experience and is critical to ensuring all feel welcomed. The Host/Hostess is responsible for greeting guests, escorting them to tables, and monitoring their needs throughout service.
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While guests are waiting to be seated or waiting for take-out orders to be ready, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their orders or wait times.
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First aid and CPR certified Additional Information All your information will be kept confidential according to EEO guidelines. Essential Duties: Coordinate seating residents and initiate dining services by presenting menus and specials, answering questions, and making suggestions regarding food and services while minimizing back up at restaurant entrance.
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Manages patron wait list as needed. Helps dining room staff by setting and clearing tables; replenishing water; and serving beverages as needed. Previous host and/or restaurant front of house experience.
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Host/Hostess greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer/reservation system, show Guests to their table and bid Guests farewell as they leave.
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The Host/Hostess may offer drinks and/or finger food to the guests who have to wait. The Host/Hostess is a personal representation of the service and overall hospitality of the staff of the restaurant.
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Welcomes patrons and escorts them to their assigned dining area; tracking table availability via floor plan board. Successful completion of criminal background check and drug screen. Protects establishment and patrons by adhering to sanitation, safety, and alcohol control policies.
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Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining area, and making sure our guests have a positive dining experience from the moment they arrive until their departure.
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Must be able to pass the 10 year federal background check (TSA) To present a positive first impression of TGI Friday's friendliness, excellent service and high standards. Following all relevant brand standards for service.
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