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Experience in help desk applications such as ServiceNow, Service Desk Express (SDE), Remedy, Heat, or similar. Partner with the Operations Specialist, Sr. Analyst and Managed Services Continuous Improvement team on creation/streamlining of support processes.
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Maintain complete, accurate and timely records in the Help Desk ticketing system for all client support activities. The IT Support Analyst will report to the Site Support Manager or the Director of IT and work closely with Central IT at the TCS Education System.
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LaSalle Network is partnering with a client, a unique healthcare supply chain company, who is actively hiring a Help Desk Technician. LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team by hiring a Overnight Help Desk Technician.
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This is an exciting opportunity for a sharp Technical Support Analyst / Help Desk Analyst to join a dynamic organization where you can make an impact. Technical Support Analyst.
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The Analyst II role is a pro-active, technology focused, customer service oriented professional focused on supporting K2 Services LLC who will be based out of our client’s office. Experience with VDI, Citrix, VMWare, Office 365, Microsoft Teams, Zoom, iManage Work 10 is desired.
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Service Desk Analyst required on a Permanent basis for a leading Not-for-Profit organisation. Role: Service Desk Analyst. Service Desk | IT Support | 1st Line Support.
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Work closely with Project and ITS Managers on the system replacement project, Test Level 3 Help Desk tickets as needed. 12 Months Experience as a Business Analyst or quality Assurance tester on a Cram Social Program Management application.
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The ServiceDesk Analyst I's work is planned and reviewed by the Service Desk Manager. The Service Desk Analyst I provides service-focused first leveltechnical support to the Duquesne University user community through phone,email, chat, and walk-in encounters.
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Requires 3-5 years of IT help desk work experience with a broad range of exposure to business applications. Provide desk-side support following the incident management process. POSITION PURPOSE:The Senior Analyst, Technical Support Services is a critical member of the Information Technology team whose primary mission is to provide best-in-class technical services and solutions across the enterprise with skills and expertise in the areas of client devices, software, hardware, and network infrastructure.
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Requires 1-3 years of IT help desk work experience with a broad range of exposure to business applications. POSITION PURPOSE:The Analyst, Technical Support Services is a critical member of the Information Technology team whose primary mission is to provide best-in-class technical services and solutions across the enterprise with skills and expertise in the areas of client devices, software, hardware, and network infrastructure.
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Coordinate application support with other information technology teams including System Admininistrators, DBA, Networking, Reporting, and the Help Desk. Implement changes using documented procedures that are compliant with department's policies and procedures.
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We are looking for an IT HelpDesk Analyst for a client based in Madison, AL. IT students or recent grads, Techie/Gamer types, and any CompTIA certifications are a plus, but not required. This role would start as on-site with potential to go Hybrid once you are fully trained.
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My Colorado Customer Support Service Desk Analyst. Requisition Name - Call Center - IT Help Desk. Qualification Competency Customer Service Proficient (4-6 Years) Prior Help Desk experience Novice (1-3 Years) ssociate's Degree Novice (1-3 Years) Communication skills both verbal and written Proficient (4-6 Years.
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This is a transition role between Help Desk and Systems Analyst. Microsoft Windows Servers, TCP/IP, & VMWare to include DNS, DHCP, printing, and firewall. Microsoft Office 365 (Word, PowerPoint, Excel, OneNote, etc.
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Join our dynamic IT support team as a Help Desk Service Analyst, where you'll be the frontline hero, troubleshooting and resolving technical issues to keep our operations running smoothly.
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