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Providing help desk support, resolving user problems with desktop applications, workstations and peripheral equipment. Desktop phone support in a voip environment, and cell phone user support.
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Desktop and laptop hardware, iPad, and peripheral support experience (HP & Ricoh printers, Fujitsu scanners, etc. Respond to help desk referred trouble tickets; provide for or assist in providing end user support for network software, operating system, hardware and peripheral equipment, and troubleshoot as necessary.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Working knowledge of information technology user support processes is preferred including help desk, desktop support, asset management, procurement, and user training. 5+ years of hands-on desktop support in a windows and mac environment.
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Your responsibilities will extend to supervising a CAD designer, including providing guidance, training, and feedback to help develop their skills. Use word processing or desktop publishing software.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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2+ years' support services experience in IT Help Desk and/or Desktop Support operations troubleshooting PC, peripheral, application, and network issues. Preferred QualificationsStrong knowledge of desktop operating systems and applications.
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Experience in building, migrating & supporting enterprise computing platforms and systems such as GlobalProtect, Prisma Access for Desktop (macOS, Windows) & Mobile (iOS, Android), and SASE based solutions by test driving proof of concept and deployment of security solutions.
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Overview: GovCIO is seeking a Senior Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smartphones etc.
$70,000 - $74,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Excellent analytical and problem-solving skills to help detect, communicate, and fix issues while adopting Site Reliability Engineering (SRE) principles so that the availability and performance of the investments in IT networks are optimal.
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As part of Capital One’s move towards a well-managed network security strategy, we are replacing the legacy f5 BIG-IP VPN to a new and flexible Palo Alto’s remote access cloud based solution - GlobalProtect/Prisma Access for the hybrid workforce.
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Practical experience with help desktop software (i.e. Microsoft Suite), and CRM software. Banko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team.
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Knowledgeable about IPSec tunnels and encryption, VRF, TCP/IP, OSI model, IPv6, cloud based network security architecture, VPN deployment strategies & migrations, data traffic manipulation, Proxy, Load Balancers, DNS / Route53, VPCs.
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The primary function of the Help Desk Manager is to manage the performance of the desktop support team to ensure service levels are achieved or exceeded. This Manager must maintain a strong understanding of the user environment and experience in order to ensure Help Desk support provides exceptional customer service and incident response.
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2+ years of scripting and automation experience (BASH, Powershell, Ansible, Terraform) Good to have knowledge on: general network concepts, protocols, any scripting experience, CM tools including Ansible and Terraform, and a variety of AWS tools and services.
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Manage all digital marketing for paid and owned channels on mobile and desktop platforms including paid search, third party display, social, email, and ad placements for Lindenthomas.com and Indexperts.com.
$28,202 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
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