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CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA.
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Certifications from a specific manufacturer such as Microsoft, or a general certification as a help desk technician from an organization such as the Help Desk Institute (HDI) is a plus.
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout U.S. and Puerto Rico.
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Description The Help Desk Support Technician will be responsible for providing technical assistance and support related to hardware, software, and networking systems. As a Help Desk Support Technician, you will serve as the first point of contact for users seeking assistance and respond to inquiries, troubleshoot technical issues, and maintain a high level of customer satisfaction.
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Technicians provide maintenance, install, MAC, Help Desk and project support to Edward Jones branch offices, vendor sites and home FA locations in specified service territory. Field Service Technicians install, upgrade, and maintain primary and backup branch connectivity, all site infrastructure including network hardware, computers, telephony, and print hardware, and all cabling at Edward Jones branch offices, and home FA locations in specified service territory.
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AI Fire is seeking a Help Desk/IT Technician to provide IT support to end users company wide, both local and remote. AI Fire is seeking a Help Desk/IT Technician to provide IT support to end users company wide, both local and remote.
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They also partner with the MRI-Simmons Field Operations Training Team on all aspects of Help Desk technician and telephone interviewer training. Current Panel Relations activities include inbound Help Desk survey respondent support (via phone and email); outbound survey-validation initiatives (via phone); outbound survey-reminder projects (via phone); as well as the scheduling and execution of phone surveys/interviews by our call center vendor.
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Create and maintain helpdesk cases to track issue resolution, help identify support trends, and track long-term statistics. In general, the Shift Digital’s Helpdesk Technician will work regular business hours in a casual office environment.
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The Sr. Service Desk Support Technician will work with employees and customers across multiple business areas to ensure operational excellence. They help drive the course of action for service desk related issues for the IT Department.
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Burroughs offers a nationwide field service organization combined with remote managed services, technical support, help desk, program management and hardware solutions; including ATMs, teller cash automation, servers, smart safes, kiosks and self-service solutions throughout.
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The Desktop Support Technician I is responsible for resolving escalated issues from the Help Desk. This position must have customer service skills with the ability to communicate face to face as well as via telephone to troubleshoot desktop applications and programs, and escalates difficult issues to minimize computer downtime as necessary.
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Service Desk Technician. Our work depends on an Operations Supervisor joining our team to work directly with the PMO and ITSM Service Delivery Lead to build and deliver a service desk for Space Forces newest mission.
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1) Working in a 7 person team environment, providing Tier I and Tier II Help Desk support and Systems Administration, and. Job Responsibilities As a Help Desk engineer, you will act as an escalation point from Tier 1 and 2.
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Help Desk Technician. Effective use of Help Desk tracking and ticketing system(s) Security Clearance: An active DoD Secret clearance is required to start. Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors.
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We are currently searching for a qualified On-SiteCall Center/Help Desk Technician IIIto deliver exceptional technical assistance to our end-users in Barrow, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software.
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