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Experience with server management, storage management, licensing, IT help desk, application support, network and telecommunications management, IT asset management, monitoring and maintenance.
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The IT Infrastructure and Operation Manager is a hands-on leader of global cloud and on-premises infrastructure, desktop management, and help desk functions. Oversee delivery of end-user services, including help desk, on-premises Infrastructure and Cloud services, focused on reliable and predictable performance with attention to customer service to both internal IT teams and business users globally.
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PeopleShare is recruiting for an IT Service Desk Technician to support a Nonprofit Organization in Philadelphia! Job Selling points for IT Service Desk Technician in Philadelphia: $20.00 - $23.50 per hour Contract to Hire Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included) Job Responsibilities for IT Service Desk Technician in Philadelphia: Respond to incoming requests for technical assistance from either phone or the IT Service Desk portal.
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Provide second/third level technical support to all users of Company applications through coordination with Help Desk/Support and other IT departments. 6+ years of experience with IT Application Support.
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Technical school certification preferred or equivalent of one (1) to three (3) years of relevant IT Help Desk or IT customer support experience. Understanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance.
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Posted Job Title IT Help Desk Support - Annenberg School for Communication Job Profile Title Technician, Audio Visual B Job Description Summary The Annenberg School for Communication is a unique place at Penn. Our students receive an education that encourages them to redefine what communication studies can do, and what media expertise entails in the real world.
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IT Help Desk Support - Annenberg School for Communication. Reporting to the Help Desk Manager, this position provides hardware, software, and audio-visual equipment IT support for in-person and remote end-users.
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Minimum of three (3) years experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications. The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s.
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As a Level 1 IT Help Desk Analyst, you will be responsible for providing technical assistance and support to end-users within the organization. Minimum of 1 year of experience in a technical support role, preferably in a help desk environment.
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IT Support/ Help Desk Specialist (Office 365 exp. 2+ years of client-facing network support or help desk support experience required. Our client in the IT and Managed Services industry is looking for an IT Support Specialist to add to their team in Philadelphia, PA. You will provide infrastructure technical support to external clients while working closely with the leadership team to troubleshoot and optimize operations.
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Minimum of 3 years of IT Help Desk , Support , or Systems Analyst experience. 2 additional years as an IT Help Desk Specialist or IT Support person.
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Partner with IT and vendor Production Support, Product Development and Help Desk teams, and line of business stakeholders and end-users to ensure effective design and implementation of new business applications and integration solutions, and enhancements to existing systems and workflows.
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Associate degree in Information Technology or a related field required; supplemented by two years of experience in a technical or help desk support/ service environment; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
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We are looking for bilingual customer services agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
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We are looking for bilingual call center representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions.
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