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Minimum of three (3) years experience in providing Tier 1 and 2 help desk support assisting non-IT users for applications. The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s.
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This role will manage onboarding and a technical training program for IT Support Teams (IT Operations, IT Help Desk, Infrastructure) for continued improvement. Understanding of IT Operations, Infrastructure, Help Desk / Service Desk, etc.
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Accumulate a minimum of 5 years of practical experience within an IT Help Desk or technical support position. Accumulate a minimum of 5 years of practical experience within an IT Help Desk or technical support position.
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IT Service Management Tools, ITSM, Service Desk. Secure and expertly apply the latest technologies to advance the mission as an Operations Supervisor with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions.
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Lyra Technology Group is seeking an IT Help Desk Analyst for one of our operating companies, Cross the Divide. This individual will support Cross the Divide clients with all manner of IT help desk tickets, projects, maintenance, and troubleshooting.
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Remote Help Desk Support Specialist (Administrator) for MSP. The Remote IT Operations Coordinator and Support Specialist ("specialist") is responsible for providing computer helpdesk technical support and service coordination to customer at agreed levels and taking ownership of all assigned tickets or requests.
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Providing additional help desk support to users for computer software applications with the Support Specialist. Improving access to computers by monitoring open positions and working with Manager of IT to assign computers/thin client equipment that meets the needs of each position.
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The IT Support Analyst position acts as the front-line customer contact point for users in a structured, high call volume Help Desk setting. Prior work experience in a high-volume Help Desk, Call Center, or other similar Customer Service environment.
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They help drive the course of action for service desk related issues for the IT Department. Job Title: Senior IT Desktop Support Specialist. Publish and maintain a library of self-help solutions to common problems for user population and promote user access to the ServiceDesk software solutions area.
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Within the User Support / Help Desk responsibilities, applicant should expect to be involved with complex business system, manufacturing system, and IT infrastructure issues and provide resolution in a timely manner while constantly identifying from these experiences new IT risk points to the business.
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IT Help Desk Manager responsibilities. : Help Desk Manager. Identifies problems and issues and conducts preliminary analysis of internal IT systems to help determine nature of requirements, logical work and information flows.
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12 years of progressive experience in IT Service Management to include Help Desk/End-User Support, Infrastructure, planning and deploying solutions and supporting Events and Promotions.
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Preferably someone who moved up the ranks in varioustechnical roles, starting with help desk, desktop support engineer, and desktop support lead/supervisor. The Service Delivery Manager will provide guidance, development planning, goal setting and coaching to other members of the Service Desk team.
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Provide direct IT help desk support for employees. With an all-star team and fast-paced environment, this is an exciting opportunity to help build the IT Team. We also provide an outstanding benefits package to include a NO Deductible health care plan, a strong 401(k) with discretionary company match, LifeLock premier for all employees, and a generous PTO plan.
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Full Time] Help Desk Associate at Modern Treasury (United States) | BEAMSTART Jobs. Diagnose and troubleshoot IT hardware issues at Modern Treasury offices. Receive and resolve inbound IT Requests, submitted by Modern Treasury employees.
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