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Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat ( AI-powered bots), supported by Neo, our underlying platform of shared services.
$260,000 - $420,000 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Under the direction of the Senior Manager of IT Operations, the IT/Facilities Coordinator is a hybrid role comprised of Boston Office coordinator, and tier 1 help desk support for our US and international staff.
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You need to have knowledge of front desk and assisting for oral surgery, be able to work at a fast pace, and help lead the rest of the assistants. 1 -2 days a week , you will be helping support the team in surgery day prep.
$24 - $26 an hourExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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The IT Support Specialist I is responsible for supporting the organizations IT strategy and function by (1) providing IT Help Desk support, (2) assisting in the configuration, maintenance, and provisioning of our network, hardware, server, and cloud systems, (3) and supporting the overall function of the National Operations team at College Track as it relates to technology and facilities.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Provide Help Desk support on both Mac and PC platforms to the entire Pac- 12 organization. Daily tasks will include: Google administration and integration, enterprise Mac support, enterprise deploy solutions such as JAMF, maintain WDS Image Library, General hardware and software support; Desktop security and antivirus and patch management; LAN support, Active Directory support; Mobile device integration and support; VPN account set-up, Employee onboarding, and off-boarding; maintain and audit software license and hardware inventories; and VoIP system administration.
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Tracks, documents, monitors, and completes all issues in Help Desk ticketing system to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members.
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Experience with server management, storage management, licensing, IT help desk, application support, network and telecommunications management, IT asset management, monitoring and maintenance.
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The IT Infrastructure and Operation Manager is a hands-on leader of global cloud and on-premises infrastructure, desktop management, and help desk functions. The selected candidate will manage a team of cloud and system administrators and help desk analysts in a fast-paced environment.
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Technical support providing help desk, reporting and lead management, equipment troubleshooting and more. Provide technology to support and solve the issues of our team and our clients.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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PeopleShare is recruiting for an IT Service Desk Technician to support a Nonprofit Organization in Philadelphia! Job Selling points for IT Service Desk Technician in Philadelphia: $20.00 - $23.50 per hour Contract to Hire Monday - Friday, 8:30am - 4:30pm (With Paid Lunch Included) Job Responsibilities for IT Service Desk Technician in Philadelphia: Respond to incoming requests for technical assistance from either phone or the IT Service Desk portal.
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Minimum 10 years experience providing end user assistance in a networked Windows environment (1) 3 year help desk, service desk, or support center experience (2) 2 years desk side support in a Windows/Intel environment (Dell/Lenovo experience a plus.
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Tier 1 Help Desk Support Specialist. LinTech Global Inc. is recruiting an entry-level Help Desk Support Specialist to support our contract at the EPA in Philadelphia, PA. This role is partial remote after introductory period.
Full-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Provide second/third level technical support to all users of Company applications through coordination with Help Desk/Support and other IT departments. Serve as SQL Server Database Administrator (DBA), responsible for providing technical support for the database environment related to the ERPs.
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Technical school certification preferred or equivalent of one (1) to three (3) years of relevant IT Help Desk or IT customer support experience. Respond to management requests including installing new PC equipment, providing end-user desk side support and other related activities.
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help desk support jobs
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