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Perform any other duties as requested by the Guest Services Manager or any other member of management. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific.
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They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards.
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Monitor daily sales activity and alert Guest Services Manager of sold out nights, group status and possible problem situations. Be able to perform all duties of Guest Services Agent and assist at front desk as needed.
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Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m.
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Free scheduled shuttle services are available at this Eagan hotel to/from Minneapolis-Saint Paul International Airport. The Night Auditor is responsible for the preparation and disposition of all Night Audit work.
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Complete the initial direct bills daily and place on the Property Accountant's desk; Attach all folio/banquet check back-up to the bills. Maintain cashiering responsibilities as per Front Office procedures according to Aimbridge Hospitality standards.
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Balance the day's work (i.e. movie revenue telephone postings valet laundry server's and desk agent's paperwork etc. Maintain Front Office computer system operation according to Aimbridge Hospitality standards.
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They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards.
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Assist with additional duties as assigned by the Front Desk Supervisor, Assistant Guest Services Manager, and Guest Services Manager. Keep guest folios accurate, interacting with Night Auditor as needed.
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325 luxurious rooms featuring modern décor & amenities, stunning city views, luxurious bathrooms, a mini-fridge, coffee maker, complimentary WiFi internet, and 55” HDTVs∯*∯ Select rooms include Regency Club Lounge access.
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As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Submit daily report to Guest Services Manager or General Manager (written or verbal). Guest Service Supervisor. Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
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Reporting to the EXCEL Lab Assistant Director, the Program Manager will provide day-to-day administrative and career services support to SMTD students, and support the development and delivery of EXCEL Lab co-curricular programming in line with the Lab's strategic priorities.
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Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. You’ll accomplish all of this by: Promoting a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink.
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Measures Guest Services employees’ performance and recommends employment decisions to salon manager. Manage Guest Services staff and salon retail environment, working with salon manager and directors in assisting the general management of the salon and employees.
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