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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.
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The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations.
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Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year. We also have a handful of other retail entities in the markets where the fit is right: Little Dukes, Ace Hardware, Country Floral Gifts & Greenhouse, Caribou Coffee, Dunn Bros Coffee, and Erbert and Gerbert's.
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Event Server Willows Department: Event Services Reports To: Event Coordinator or Banquet Manager Job Type: Part-time or Full-time (depending on event schedule) About Us: Willows is a leading provider of exceptional event experiences.
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Manage the front desk to greet and check-in clients and prospects when they enter the studio. StretchLab Naples is currently seeking a high energy, passion filled and sales motivated individual that is fitness minded and has a love for community and building relationships with our members - for this part time guest services sales position.
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Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process.
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Perform any other duties as requested by the Guest Services Manager or any other member of management. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations.
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Ensure open communication with all Bell / Door / FO / Concierge and PBX colleagues to communicate and complete all Guest Services guest requests - check-ins, checkouts, deliveries, package handling, room moves, etc.
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Duties include completing banquet planning sheets in coordination with executive Chef, ordering supplies, reviewing set-up, food and beverage preparation, service, staff scheduling, employee check-in, equipment inspection, POS monitoring and troubleshooting, guest complaint resolution, training, food production, clean-up and reporting, and any other duties as assigned by the GM.
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Resolve guest complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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In the heart of downtown Washington DC, Hyatt Place is short walk to the White House, Smithsonian, Washington Monument, Lincoln & Jefferson Memorials, and US Capitol Building. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific.
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Watch A Day in the Life video for Guest Services Representative. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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Located in Tacoma, 1,650 feet from Museum of Glass, Marriott Tacoma Downtown features air-conditioned rooms with free WiFi. The property is located 2.2 mi from University of Puget Sound, 6.8 mi from Pacific Lutheran University and 9.3 mi from Holiday Park JBLM. The hotel provides an indoor pool, fitness center and a 24-hour front desk.
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guest services manager check in jobs
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