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Direct Bell Person to escort guest and transport their luggage to the room. Match the bucket check to in-house guest ledger report; report discrepancies to Manager. Overview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
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They will be working with other front desk agents, reservations agents and bell person/ guest services attendant. The front desk agent responds to the Front Office Manager and Front Office Supervisor.
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This includes, but is not limited to: product preparation and delivery, guest relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of hourly managers and team members, financial accountability, ensuring that the highest quality products and services are delivered to each guest, building a positive and safe work environment and other duties as required or assigned.
$38,000 - $60,000 a yearExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Provides services within the three functions of the Front Office (Guest Services, PBX, and Bell Services). At Canyon Ranch our Guest Services Representatives are the direct connect to our guests and the beginning of their transformational experience.
$15.5 an hourFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Reports To: Front Office Manager/ AGM/ Guest Services Manager. Experience: Minimum 1 year guest services, general office, accounts receivable or customer service experience.
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POSTION: FRONT DESK AGENT FLSA DESIGNATION: NON-EXEMPT POSITION REPORTS TO: HOTEL MANAGER SALARY RANGE: $26.00 -$28.00 per hour POSITION PURPOSE: The Guest Service Ambassador will communicate with guests looking to make or cancel hotel reservations.
$26 - $28 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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May perform guest/patient service duties including valet parking, bell services, and door services, as needed to achieve quality and service levels based on the working conditions and physical demands section of this job description.
Full-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
$25.48 - $30.29 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area. Laundry, Staff, AYS and Concierge/Guest Services.
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Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX) At Great Wolf, our Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitors compliance with standards and procedures.
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Identifies opportunities and implements programs to improve guest services processes, drive efficiency, and maximize the guest experience. Assists with guest services functions as needed.
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Perform any additional tasks or assignments as directed by Front Desk/Guest Services Management & the Resort Manager. This position plays a crucial role in providing and ensuring guests have an exceptional experience by working closely with Guest Services/Front Desk team to provide a warm and inviting initial welcome to all Mirbeau Guests.
$16 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Role Overview:The Assistant Manager (AM) has the overall responsibility for directing the daily operations of a restaurant in the Restaurant General Managers absence, ensuring compliance with company standards in all areas delivering the highest quality products and services to each guest.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Maintain positive guest relations at all times. Maintain complete knowledge at all times of: a) all hotel features/services, hours of operation. Key Duties & Responsibilities: Resolve guest complaints, ensuring guest satisfaction.
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Rooms & Guest Services Operations. Sets a positive example for guest relations. Strives to ensure guest and employee satisfaction and achieve the operating budget. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards.
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