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If you have experience in hospitality, guest services, or just simply love making people happy, we'd like to help you translate those skills into a successful career with Swickard Auto Group.
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Partnering with the Guest Services Manager, offer direct support for your team through one-on-one coaching, counseling, gentle correction, and constructive feedback. The Guest Services Supervisor reports to and collaborates with the Guest Services Manager to set the tone for the front-of-house guest experience of the hotel.
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Work closely with Rooms Controller and Guest Relations Manager to identify all guest preferences via GPS to enhance guest experience. Assist management in training, motivating, and coaching employees on GXP/GPS usage; and serve as a GXP champion for the property.
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We are looking for an Executive Sous Chef to maintain and improve our culinary operations - through supervising the daily functions of the department, providing support and coaching to the culinary team, and working to cultivate a stellar guest experience.
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Working directly with the General Manager (GM), ensuring consistent revenue growth through growing guest count and lead measure performance such as core sales mix, MultiCare, and Core Plus. They will also coach and execute excellent customer service while creating an exceptional guest experience.
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They are responsible for driving positive sales consistently while creating a fantastic guest experience daily. Working closely with the General Manager (GM), the Assistant General Manager (AGM) is responsible for coaching the teammates, ensuring the process is executed through the IOS process and driving store sales growth through traffic and core sales mix while achieving operational efficiency.
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You will be dynamic, attentive and an inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a coach, and who acts as a Guest Experience Manager, ensuring unsurpassed client service.
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While directing front and back-of-house operations, you'll be on the constant lookout for new ways to enhance the guest experience. Supporting to maintain all guest activities and related areas including but not limited to: activities center, movie theater, fitness center(s), pools and cabanas, banquet rooms, tanning rooms, and beaches, etc.
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Supports the Restaurant General Manager in developing an exceptional guest experience and a working environment that promotes engagement and living the Company values. Assist with food service operations including food preparation and food safety, executing Company processes and programs to provide a consistent guest experience.
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By being hardworking, passionate and capable of leading and coaching a team, you will excel in our Guest Experience Manager role. Guest Experience Manager | Hourly Assistant Manager | Shift Leader | Hourly Manager | Shift Manager | Customer Service | Restaurant | Part Time | Full Time | Team Member.
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Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
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Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Extended Aisle, and overall Guest Experience.
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Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.
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Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience. DescriptionShift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience.
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Operations Excellence for Guest Satisfaction - Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
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