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After required training and qualification, act as the responsible leader on shift during times when the Store Manager or General Manager is absent, the shift lead will be responsible for assigning work, inventory control, shift reconciliation procedures, oversight of standard procedures and protocols, including meal and rest breaks compliance and ensure completion of all tasks on assigned shifts.
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Provide a craveable fresh food offering by maintaining PAR levels per store expectations Perform additional duties as assigned Key Relationships Region Manager Human Resource Manager General Manager Store Manager Food Service Manager Guest Service Representatives Skills Follows written and verbal direction/instructions and seeks clarification when required.
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Requirements Essential Job Functions (Responsible to) After required training and qualification, act as the responsible leader on shift during times when the Store Manager or General Manager is absent, the shift lead will be responsible for assigning work, inventory control, shift reconciliation procedures, oversight of standard procedures and protocols, including meal and rest breaks compliance and ensure completion of all tasks on assigned shifts.
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A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. Food Service Manager.
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Description A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures.
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Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. Physical Requirements Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
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The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members. Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes.
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This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction Principles and methods for showing, promoting, and selling products or services Experience All experience is considered Required or Preferred Qualifications/Certifications High School Diploma or GED (Preferred) Food Certifications (Preferred) Other Considerations Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc.
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Human Resource Manager. Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.
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Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. Assure proper sale and accounting of money orders/lottery during shift.
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Human Resource Manager •General Manager •Store Manager •Food Service Manager •Guest Service Representatives. The Guest Service Representative (GSR) is responsible for delighting Thorntons’ Guests with a fast, friendly, fresh, clean, and in-stock shopping experience.
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Serves as Manager-on-Duty in General Manager and/or Lead GSR absence. Notifies General Manager or Maintenance Technician of any major repairs. Records guest comments or complaints, referring customers to General Manager as necessary.
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Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. During these times, the shift lead will earn additional compensation for the enhanced responsibilities.
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The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership.
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Completes the shift checklists accurately and submits them to the Front Desk Supervisor (FDS) and/or Assistant General Manager (AGM) and/or places them in the FDS or AGM mailbox by the end of their shift.
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