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Gerber Collision & Glass is one of the largest collision repair companies in North America. Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years.
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Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics.
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Company: Gerber Collision & Glass. The Production Manager plays a pivotal role in the success of the customer's experience by ensuring the quality in the repair facility is maintained and delivery target dates are achieved while working in alignment with all team members in achieving the repair facilities KPIs. The Production Manager is committed to being a dedicated Brand Ambassador of Gerber Collision at all times.
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Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay.
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Gerber offers a great place to launch and grow careers. Replaces or repairs glass and windshields as needed. The Auto Body Technician works in alignment with all team members in achieving the repair facilities KPIs and is committed to being a dedicated Brand Ambassador of The Boyd Group at all times.
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Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area. The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery.
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The Production Manager ensures that the customers' vehicles are repaired on time, exceeding Gerber Collision's quality expectations and the customers' needs. Maintain quality of repair as per Gerber guidelines.
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Assists the Talent Acquisition Manager in driving the recruiting process as required. Think independently, investigate and resolve employee relations issues, partnering with the Sr Manager, HRBP, Operations, COE and legal teams, where necessary.
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The Refinish Technician's primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous refinishing to ensure a quality refinished repair of each customer's vehicle to restore it back to pre-accident condition.
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The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery.
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Employer Paid Short-Term Disability & Life Insurance. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
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The Refinish Technician works in alignment with all team members in achieving the repair facilities KPIs. Advises production supervisor of collision repair problems that may have been overlooked that impact the production process.
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Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best.
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Additionally, the Estimator Apprentice is responsible for communicating the value Gerber provides, resulting in a high closed sales ratio. Additionally, the Estimator Apprentice is responsible for communicating the value Gerber provides, resulting in a high closed sales ratio.
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Maintain the store's KPI's by maximizing role performance. Ensure compliance with all insurance client requirements, processes and metrics. Provides positive energy when greeting customers in person and on the phone.
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