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The Front Office Agent Essential Responsibilities: Greet, register, and assign rooms to guests of hotel. Complete "bucket checks" to ensure all accounts are current and comply with standards established by the hotel's controller and front office manager.
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Extensive knowledge of computer-based front and back of house Accounting Management Systems Prolific in Windows, Lotus/Excel, and MS Office software operating systems and applications Ability to assemble, analyze, understand, and present integrated spreadsheets and complex technical information to all levels of management.
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Verify each front desk shift's transactions, credit card and cash deposits, and report any discrepancy to the Front Office Manager. The incumbent has overall responsibility for efficiently and courteously handling the requests and transactions of the hotel guests in all Front Desk related functions during the shift.
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Reports To: Front Office Manager/Rooms Manager. Minimum one year of previous experience as a front office supervisor or a minimum of two years of front office experience in hotel work.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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Have comprehensive working knowledge of all operational departments within the hotel; culinary, stewarding, banquets, audiovisual, front office, guest services, reservations, housekeeping, engineering, purchasing, accounting.
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Work with General Manage and Front Office Manager on property systems. Manage, motivate, coach, and counsel the Sales team and the Front Desk team in presentation skills, account development and strategy, needs assessment, relationship selling, and closing deals.
$80,000 a yearFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests.
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Supervise the budgeting, forecasting, training, motivating, and staffing of the Rooms Department including Housekeeping Services, Front Office, Laundry, Concierge, and Guest Services. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency.
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Hotel Front Office Manager. The primary purpose of the Front Office Manager is to ensure an exceptional guest experience while ensuring all standard operating procedures pertinent to the Front Office Department (including brand and Atrium specific) are being followed.
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Support Front Office Manager to develop, implement and manage safety and loss control programs & initiatives. The Omni Royal Orleans offers graceful elegance in a New Orleans French Quarter hotel.
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Assist in scheduling and coordinating schedules on behalf of the Front Office Manager. Experience in a full-service hotel as a supervisor or a minimum of 3 years as a Hotel Front Desk Agent.
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Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
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RV resort office or hotel front desk experience, a plus. Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the Resort Manager and other team members.
$16 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Collaborates with the Front Office Manager on ways to continually improve departmental service.
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