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Front Desk Supervisors have an active role supporting our Front Office Manager with day-to-day operations, along with other Front Office leaders and team members.
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If you have experience in hotel front desk operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you.
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Experience in training, quality, and luxury hotel operations (Housekeeping and Front Office) Trump International Hotel and Tower is looking for a Training and Quality Manager to join our dynamic team.
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Our busy hotel is looking for an enthusiastic and detail-oriented customer service professional to be our next guest services manager. Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards.
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Luxury or Lifestyle hotel as a senior manager with Front Office and F&B experience. Manage the hotel team members' HR-related topics in collaboration with the corporate office.
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2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
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Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The ASSISTANT GENERAL MANAGER is responsible for managing the day-to-day operation of the property, including but not limited to front office, housekeeping, food and beverage and engineering, while supporting the General Manager in providing overall leadership in the hotels continuing effort to deliver outstanding guest service and financial profitability.
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We are currently looking for a Property Accountant to support an assigned hotel portfolio in our corporate office located in the DTC. We manage a portfolio of 60+ hotels across the United States, and provide investor opportunities, hotel development services, hotel management services, and hospitality career opportunities to our partners and team members.
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The Front Office Manager will not only lead the front office operations with grace and efficiency but also embody Marriott's commitment to guest satisfaction and brand loyalty, including the promotion of Marriott Bonvoy benefits and personalized guest experiences.
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Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
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Reports To: Front Office Manager/ AGM/ Guest Services Manager. Department: Front Office/Guest Services. May make restaurant, transportation or entertainment reservations for guests; may deposit guests' valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests.
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Other duties as assigned by the supervisor such as assisting in roles of Front Office Manager, Night Audit, Reservations, Bell Captain, or Manager on Duty, etc. Two years combined experience in a hotel front desk and/or supervisory role required (or similar.
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Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis.
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