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Covering Front Desk/Night Audit and or Breakfast Attendant duties as required. Must have 2-4 years experience in guest services/front desk. We are currently looking for an Operations Supervisor.
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Supervisor Title: Front Office Manager; Assistant General Manager; Use the AM, PM and night audit daily checklist to ensure smooth daily operations. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
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The Front Desk Supervisor is responsible for supervising the guest services team to ensure the completion of essential duties necessary for an efficient Front Desk operation.
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Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX and Reservations. The Front Desk Supervisor is primarily responsible for the success of the Front Office operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within the Front Office: Front Desk, Guest Services, Reservations and PBX according to brand standards.
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Provides guidance and leadership as the Front Desk Supervisor ensuring consistent quality customer service is delivered. Two years combined prior front desk and supervisor experience.
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As a Front Desk Supervisor with Under Canvas, you are responsible for the operation of the Front Desk and the supervision of the Camp Concierges and Night Audits.
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We are seeking individuals who are passionate about hospitality and possess a keen attention to detail to join our Front Office team as a Front Desk Overnight Supervisor. Assists with Overnight Manager coverage, performing all necessary night audit duties, when the Night Manager is off or has Vacation.
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At Great Wolf, the Guest Services Supervisor brings joy to families through active involvement in daily front desk and lodge operations. May also assist in supervising bell, valet and night audit and other roles as needed.
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Trains Front Desk/Concierge personnel by utilizing training programs established in conjunction with Aramark, and conference center clients. Familiarization with night audit function.
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Assists the Hotel Operations Manager with the successful and effective direction and oversight of the front desk, night audit, bell and valet staff, reservations, guest services, and guest sundry area.
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Assists the Front Office Manager, Supervisor or AGM to train and instruct personnel assigned to the Front Desk.- Utilizes the Property Management System (PMS) to access guest information, retrieve reservation information and change or cancel reservations as requested by the guests.
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Hotel Front Desk Supervisor Great Wolf Lodge Loveland OH. Hotel Front Desk Supervisor. Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met.
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Front Desk Supervisor. Ensure the Front Desk staff abides by the special event sales strategy. Cover night audit shift as necessary. Utilize property Service Recovery/Defect Tracking processes and ensure the Front Desk staff does as well.
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May be called upon to maintain operations during inclement weather and or other emergencies for short period of time during the absence of supervisor GM or AGM.May be required to obtain NEXCOM Hospitality Group NHG front desk certification within 6 months of employment as well as any other requirements.
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As an Overnight Operations Supervisor, you are tasked with fulfilling all specific responsibilities for Front Desk associate, while maintaining a positive work atmosphere (acting & communicating in a manner so that you get along with guests, vendors, co-workers & management.
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