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Ensures front desk, back of house areas, and luggage carts are clean, organized, and properly stocked for the daily operations; ensures safety standards are met. brings joy to families through active involvement in daily front desk and lodge operations.
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Minimum of 1 year prior experience Rooms Division/Front Desk. Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments.
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Progressive Rooms Division/Guest Services Supervisor Experience. Guest Services Supervisor - Full Time. Guest Services Supervisor. May also assist in supervising bell, valet and night audit and other roles as needed.
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Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
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Front Desk Supervisor Guest Service Manager Assistant General Manager. Receive, store, or deliver luggage or mail. Front Desk Supervisor Guest Service Manager Assistant General Manager.
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Constant radio contact with the Valet and Front Desk are a must to ensure efficient and reliable transportation as well as timely vehicle retrievals from the parking garage. The job duties of this position include, but not limited to: Ensuring guest are driven to and from the airport in an efficient safe manner; assisting with customers’ belongings such as luggage, baby strollers, suit jackets, and wheelchairs; and provide driving directions and other information to guest.
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Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager. Receive and resolve guest complaints, elevating to supervisor if necessary. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.
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Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform bookkeeping activities, such as balancing accounts and conducting audits. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
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Keeps the shift log up to date, registering any incident, and advises the Room director or Front Desk Supervisor on duty of any unusual situation. That all luggage storage areas are always kept clean and orderly.
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Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerPosition RequirementsImmediately greet guest and offer to assist with their needs.
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Under the direction of the Front Desk Supervisor and/or Manager, the Front Desk Agent will be responsible for providing exceptional guest service to guests, owners, supervisors and associates in a warm and friendly manner.
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HHM Hotels is proud to be an equal-opportunity employer. Opportunity: Guest Service Agent. Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
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HHM Benefits and Perks. Compute bills, collect payments, and make change for guests. Follow sustainability guidelines and practices related to HHMs EarthView program. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
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As an Overnight Operations Supervisor, you are tasked with fulfilling all specific responsibilities for Front Desk associate, while maintaining a positive work atmosphere (acting & communicating in a manner so that you get along with guests, vendors, co-workers & management.
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Notifies the Front Desk and Guest Services of VIP arrivals whenever possible. Coordinates activity in the drive with the Guest Service Agents to ensure timely delivery of luggage and guest vehicles.
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