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Front Desk Supervisors have an active role supporting our Front Office Manager with day-to-day operations, along with other Front Office leaders and team members.
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Work under direction of Guest Experience Manager and/or Supervisor on shift (the lead Guest Experience Host). Competent with computer technology to easily learn reservation management system, the point of sale system to process payments, and Microsoft Office Suite for basic document manipulation and printing.
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The Hospitality Supervisor Front Office supervises the daily operations of the front desk, rooms control, and PBX while maintaining positive working relationships with all other departments.
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Position Description: The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor.
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Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work. The Front Office Manager will not only lead the front office operations with grace and efficiency but also embody Marriott's commitment to guest satisfaction and brand loyalty, including the promotion of Marriott Bonvoy benefits and personalized guest experiences.
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Other duties as assigned by the supervisor such as assisting in roles of Front Office Manager, Night Audit, Reservations, Bell Captain, or Manager on Duty, etc. Two years combined experience in a hotel front desk and/or supervisory role required (or similar.
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Your Growth PathFront Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerYour FocusImmediately greet guests and offer to assist with their needs.
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Is responsible for other duties as set forth by the Resort Manager, including but not limited to training, scheduling, coaching, and counseling, disciplinary action, conducting meetings, completing monthly reporting, assisting with inventory management, and leading the front office staff.
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As the Guest Services Supervisor, you will assist the Guest Service Manager and help be the focal point for directing our Guest Satisfaction initiatives and oversee the operations of our Front Office in the morning or evening.
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Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager. Receive and resolve guest complaints, elevating to supervisor if necessary.
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Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
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Potential Career Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales ManagerPosition RequirementsImmediately greet guest and offer to assist with their needs.
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The purpose of a Guest Services Supervisor is to assist the Guest Service Manager by overseeing the responsibilities of the Front Office staff ensuring that the guests are being serviced in a professional and competent manner.
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Follow sustainability guidelines and practices related to HHM’s EarthView program. HHM Hotels is proud to be an equal-opportunity employer. Opportunity: Guest Service Agent (Part-time) Managed by HHM Hotels.
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The Hampton Inn & Suites is currently seeking a Front Desk Supervisor to assist the Front Office Manager in directing the operations of the front office on a daily basis.
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