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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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Front Desk Agent. Oversees the proper installation, repair, and maintenance of all hotel equipment, including heating, air conditioning, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, and plumbing.
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We are seeking a Front Desk Agent to join our Team with a starting Wage up to $15.00 per hour! Make, change and monitor reservations; reviews and reports rate availability using front desk computer system; update and monitor room status; promote future sales.
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Preferred experience as tasting room manager, hotel front desk manager or hotel shift manager. Preferred experience as tasting room manager, hotel front desk manager or hotel shift manager.
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Hotel Front Desk Agent. As a Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. Customer service experience is required, preferably in a hotel or related field.
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The Front Desk Supervisor will be responsible for supervising front office staff and implementing and supporting aggressive hospitality practices. Assist with coordination between Housekeeping and Front Desk.
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The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay.
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Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Book reservations for those guests who approach the Front Desk.
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Experience: Minimum one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. To verify that all transactions performed at the front desk are supported by documentary evidence and signatures as necessary and that they have been correctly posted and allocated in to PMS system.
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As a Front Desk Agent, you will be welcoming our guests to the hotel, providing a smooth check-in,processing payment, offering local insights, and paying attention to detail that will provide them with a friction-free experience stay.
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Run the night audit and prepare the Night Audit Pack for review by the 1st Shift Front Desk Associate and GM. This position combines front desk duties with accounting/bookkeeping duties during the night audit shift of 11 p.m. to 7 a.
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Job functions to include setup, maintenance and takedown of the breakfast when required by time of day; and maintaining an organized and clean work area behind the front desk, in the lobby and guest commons in compliance with company standards.
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Oversee, lead and assist all, Front Desk Supervisors, Front Desk Agents, Night Audit, Guest Services, and liaison with third party company for Door Staff, Valets, Bell staff to ensure orderly workflow, maximum service to all guests and that hotel standards are being maintained.
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