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The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. Sonesta ES Suites Charlotte is looking for a Guest Services Agent (GSA.
Full-timeExpandApply NowActive JobUpdated 25 days ago - UpvoteDownvoteShare Job
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Youll be responsible for all front office duties including the activities of the front desk, reservations, guest services, and telephone areas. Job DescriptionJob DescriptionFront Desk Guest Services AssociateDepartment - Front OfficeReports to - Guest Services ManagerWhats the job.
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Responsible for maintaining overall hotel cleanliness, including assisting with cleaning any areas of the hotel as assigned by the manager when needed, including but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
Part-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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The Guest Services Manager is responsible for supervising the individuals who provide prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. This individual will play an integral part in assisting with emergencies by contacting the designated personnel for immediate assistance.
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Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information.
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Under limited supervision, the Guest Service Manager works closely with the Assistant General Manager to oversee the Front Desk staff, ensuring maximum Front Office operating efficiency.
$46,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Position Summary: A hotel front desk agent serves as the face of the hotel, providing excellent customer service and ensuring guest satisfaction during their stay. This job description provides a general overview of the typical duties and responsibilities of a hotel front desk agent.
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As a key member of the property leadership team, the Guest Services Manager is accountable for the hotel's front desk operations. Reporting to the General Manager, the Guest Services Manager will be responsible for maintaining the highest level of ethical leadership to lead the front desk team to deliver the highest standard of customer service.
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Overview:The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
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Qualifications Required Skills/Qualifications: 2+ years of experience in a customer service position Work experience as a Hotel Front Desk Agent, Receptionist, or similar role preferred.
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Job Description SummaryThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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Issue room key and escort instructions to Guest Service Agent or directly to guest. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
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As a Front Desk Agent, hours of operation mid-shift and evening-shift. Support the Night Auditor with all Front Desk and accounting related duties. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out.
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Then you might be an excellent fit for the hotel front desk agent position on our guest services team! At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred.
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Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services. Brightview Senior Living is proud to operate state of the art senior living communities that offer Independent Living and Assisted Living residences as well as our innovative Dementia Care neighborhood known as Wellspring Village.
$18.75 - $21.5 an hourFull-timeExpandApply NowActive JobUpdated Yesterday
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