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Use proper two-way radio etiquette at all times when communicating with other associates. Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
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Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.
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Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
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Obtain all necessary information when taking room reservations and follow rate quoting scenario. Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations.
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Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
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As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members. Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
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Now offering Daily Pay! Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates. Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
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Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
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Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay.
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Enjoy an invigorating workout at our 24-hour fitness center, get dining suggestions from our expert concierge or savor sumptuous cuisine at our Regatta Bar & Grille restaurant where you can enjoy Happy Hour in our lounge daily from 4pm - 7pm and monthly drink specials.
$22.67 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Job Summary: Front Desk Agent. Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.
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Establish and maintain good communications and team work with fellow associates and other departments within the hotel. Ability to read comprehend and write simple instructions and/or short correspondence and memos.
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Answer inquiries from guests regarding restaurants transportation entertainment etc. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
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Answer guest inquires about hotel service facilities and hours of operation. Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.
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Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met.
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front desk concierge two way radio jobs Title: front desk agent
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