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The Community Kitchen Service Associate reports to the Community Cook and to the Community Chef and performs a variety of food service functions in maintaining clean and sanitary conditions of Community food services, facilities, and equipment.
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We are not kitten around when we say our employees are passionate about providing World Class Service to our customers and their pets, because pet ownership is a choice, not a requirement and its one of the few relationships where we find unconditional love.
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Working Relationships: Guest Service Associates, Food Service Associates, Food Service Restaurant Manager, Store Manager, Company Restaurant Operations support, Foodservice Category Management team, Guest Service Leads, Site Manager, District Manager, Region Manager, Operations VP, other Company personnel, and various vendors.
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Enhance the guest's experience by providing prompt, friendly, knowledgeable, and professional service that supports the Marlin Bar, including retail and food and beverage offerings. Assist with food and beverage service as required from time to time.
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Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code. Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
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Provide quality customer service within the Deli Bakery Department. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
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Understand and follow Food Safety and Workplace Safety guidelines and procedures. Ensures proper sanitation of department, equipment and proper food handling/preparation. Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
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Excellent interpersonal, organizational, communication and customer service skills. Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.
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Observe and correct all unsafe conditions that could cause associate or customer accidents. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.
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Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO.
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Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses. Follows all technical manuals for processing of product, label placement, etc. Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
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Meet and exceed sales and service performance goals set by management team members including but not limited to individual sales, units per transaction (UPT,) dollars per transaction (DPT,) etc.
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Complete all cleaning tasks assigned such as windows, doors, counters, floors inside and out, restrooms, food service areas, merchandise shelves. The Customer Service Associate serves our customer's needs by being well trained, friendly and responsive while following company procedures and policies.
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The Customer Service Associate provides excellent customer service and supports their manager in meeting store operational, sales and profitability objectives. Restock shelves, racks, coolers and food service programs with merchandise at the beginning, during, and the end of the shift as needed to provide our customers the products that they want.
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You will clean and sanitize dishes, food preparation areas, and equipment. Summary: As a Deli associate, some of your duties will include slicing deli meats and cheeses to order, frying and baking chicken and other products, preparing sandwiches, salads, entrees and more.
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