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The Senior Salesforce Admin & Reporting Applications Specialist works with senior leadership at the local, regional, national and global level to define requirements, end-user training, maintenance, support, and builds reports and dashboards that support the internal sales and financial goals within Gallagher Benefit Services Division (GBS.
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What You'll Do: Understand and hold paramount the needs of the end user to develop and improve new and existing products within Maag Americas Centers of Excellence (COEs): Die Plates, Dryers, Large Area Filtration, Pulverizers, Tempered Water Systems.
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36 months experience with a government organization, which includes business knowledge, technical design, development, maintenance, and end user support of complex systems.
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IT/IS, End User Support etc.) Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users.
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Quickly respond to end-user requests or support tickets that have been submitted to Technical Support; document and manage all assigned requests; communicate with end-users on request status and progress; troubleshoot and resolve issues through desk-side or remote service.
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Extensive experience in end-to-end implementation experience with the SFDC platform and responsible for the application design, development, and support for Salesforce projects. Lead a team of Salesforce developers, provide solutions, technical Mentoring, code review, performance tuning and coaching of the development team, Provide technical support to peers & juniors.
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Mine showroom floor for new leads, utilizing end user contacts and proactively developing relationships. Develop an effective and productive working relationship with Showroom Support, and Network Development Representatives.
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Travel to nearby locations to participate in required technical training Skills Needed78 Months - Technical experience in end-user desktop troubleshooting and support.
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Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this positionworks collaboratively with the Service Desk for end user break/fix and other support functions.
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GTN offers a variety of specializations in our suite of services, including Managed Services (focused on end-user support, break-fix, and Dispatch), Project Management, Application Development, Infrastructure Services, Payrolling, and Digital Marketing.
$50,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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End-user support for executives, office personnel, and other key business stakeholders; this could include installation and configuration of hardware and software applications, as well as some security functions such as password resets, etc.
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The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way.
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The Clinical Service Desk will provide application support to the Keck Medicine of USC community with primary focus on our electronic medical record (EMR) system; This position administers end-user support for Cerner systems and applications; Follows an escalation path to diagnose, troubleshoot and coordinate resolutions through to completion; Provides over-the-phone basic training and consulting to end-users.
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Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Travel to client sites in the DC-VMD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies.
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This Level 3 Technician position is a multi-shift support role which requires a blended skillset of intermediate to advanced technical skills to support end-user services (client hardware, applications and printer support), vendor management as well as network and server infrastructure environments.
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end user support technical jobs
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