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Manage site expectation and education of all leveraged IT services including, LAN, WAN, Telephony, End User Computing, PCFS (Print/Copy/Fax/Scan), Lotus Notes Support, etc. IT Process education (Service Desk, Office 365, MyAccess, New Employee Roll-on process, DISO (Disaster Recovery, etc), TCOM MACD, Infrastructure MACD.
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Possesses knowledge of Identify Access Management and Configuration Management technology (i.e., Azure Active Directory, Microsoft Intune Configuration Manager), Public Key Infrastructure, Microsoft Operating Systems, and pertinent computer equipment characteristics in order to maintain/manage support enterprise servers, services, and end-user devices.
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Exposure to multiple infrastructure domain technical areas including data center operations, server and client environments, network, security, service desk and end user computing.
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Technical work includes: Windows Desktop/Laptop enterprise imaging, Thin Client imaging, full end user workstation support, Citrix support, Permissions/Security knowledge and requests, Ricoh Printer and Print Server support, server room duties (Switches, Routers, ISP equipment, Access Points, cabling, patch panels, etc.
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Serves as the lead for all IT delivery efforts on Maverick, including IT infrastructure, cloud environments, cybersecurity, and end user support for a geographically dispersed workforce.
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Improve Service Desk quality of service by mentoring junior team members, orienting end users to new technology, onboarding new staff members, and participating in small projects to improve IT infrastructure at the Museum.
$60,000 - $65,000 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Broad infrastructure technology concepts around software, hardware, networking, applications, end user interfaces, virtualization, 5+ years experience providing architecture, engineering and operational direction and support of desktop infrastructure in a large.
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Promote distributor sales activity though the following channels: major customer visits with distributor management and/or sales personnel, cold calling activity with sales personnel, factory field trips, open houses, machine demonstration support, sales & product update training, sales related computer training on Komatsu programs, and other end user customer driven support activities.
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Provide end-user support for HANA related queried and issues. Collaborate with infrastructure teams for HANA Hardware support, as needed. Actively participate in designing Technical Solution and provide support for its implementation.
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The role of the business analyst also includes end-user technical support and training as well as the maintenance, improvement, and integration of fund accounting platforms with the TMS. You will act as a partner to business operations teams to collect and document their needs on various initiatives, and you will participate in the technical development lifecycle of new solutions.
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2-4 years’ experience including systems and network engineeringStrong technical knowledge of Client/Server Operating Systems, Cloud/Print Management, Security Applications, and NetworkingStrong technical knowledge of Microsoft 365 Services and Operations Management suitesAbility to provide end user support of a variety of daily organizational operations in regard to operating systems, applications, and services (Microsoft Office, Exchange, Print, etc.
$2 - $12 a monthFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support and coordinate Production Deployments to minimize downtime and disruptions. Manage user accounts and ensure robust security measures are in place. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.
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Minimum of 2 years of experience providing end-user support for AWS and Microsoft Azure Technologies and network infrastructure. Ideal candidates for the Junior Cloud Engineer will have experience working in a team environment and have experience interfacing with end clients over the phone or face to face.
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Support Entire Jira/Confluence Infrastructure by running system and software updates, troubleshooting issues, end user admin, creating projects, setting up permissions. Provides System Administration, project/space development, and technical support of the ministry's Jira and Confluence Data Center environment.
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Supervise and monitor replication from ESOCW to MDC to ensure data integrity and continuity. Review and triage ServiceNow tickets for HANA issues. Execute regular database backups to safeguard against data loss and ensure business continuity.
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