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Assist IT help desk staff with employee onboarding and basic end-user support. Under the direction of the Senior Manager of IT Operations, the IT/Facilities Coordinator is a hybrid role comprised of Boston Office coordinator, and tier 1 help desk support for our US and international staff.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Performs daytime, evening, after-hours, weekend, holiday, and/or emergency closure end user support as necessary, which may require short notice to travel to the office outside of normal business hours; participates in rotating on-call coverage with other team members.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Tracks, documents, monitors, and completes all issues in Help Desk ticketing system to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Minimum 10 years experience providing end user assistance in a networked Windows environment (1) 3 year help desk, service desk, or support center experience (2) 2 years desk side support in a Windows/Intel environment (Dell/Lenovo experience a plus.
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Partner with IT and vendor Production Support, Product Development and Help Desk teams, and line of business stakeholders and end-users to ensure effective design and implementation of new business applications and integration solutions, and enhancements to existing systems and workflows.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Provides direct end user support for issues that are escalated from the Help Desk and other support teams using the firm’s service management system. Authors and contributes to the development and maintenance of end user support and system documentation.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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Provide VoIP deployment, firewall management, virus/malware cleanup and end user help desk support. Travel to client sites in the DC-VMD metro area to provide technical project consulting and comprehensive IT support for a variety of clients (small businesses, non-profits, government agencies.
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DMA has an internship in their Corporate IT department for a current computer science or technology major to gain hands on experience focusing on basic Help Desk functions. Provides a timely one-on-one end-user problem resolution via in person, telephone, and email.
Full-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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The Help Desk Technician III will p rovide end user IT support to SBM employees, both locally and remotely. Provide backup support for Tier I and II help desk tickets.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Oversee troubleshooting end-user support systems backups, archiving, and disaster recovery and provide escalated end-user support. Promote and facilitate the effective integration of technology into the basic mission of the College through planning, end-user training, consulting, and other support activities.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Responds to help desk tickets, incoming calls, end-user walk ins and emails regarding computer-related hardware and software problems and provides follow-up support until issues are resolved; assists end-users with login difficulties, operating system and software malfunctions and hardware repairs on laptops, PCs, virtual machines, mobile devices and peripheral equipment.
$35.99 - $44.26 an hourTemporaryExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Manage computer inventory and suppliesTriage, prioritize and remedy end-user computer issues. Provision computer hardware/software and network support. Be responsible for handling the Desktop Support services queue.
ExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Ensures all end-user support requests submitted via help desk portal, email, phone, instant messaging, or verbal communications are properly documented, worked, resolved, and dispositioned appropriately in the Help Desk system.
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Keywords:Jacksonville FL Jobs, Help Desk Technician, Desktop End User Support, VmWare, VmWare Horizon, VDI, Virtual Desktop Infrastructure, Windows, MacOS Laptops, VoIP, Cisco, Okta, IDM, IAM, Wi-Fi, Office 365, Network, Networking, Help Desk, Jacksonville Recruiters, Information Technology Jobs, IT Jobs, Jacksonville Recruiting.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Minimum 2-3 years of experience providing IT support services required, end user support experience preferred. Experienced in Active Directory user administration, OS imaging processes, ticketing, SW installation and imaging tools, automated help desk systems, troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers), network and local printer installation.
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