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Sr. Customer Engineers provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services in the Wintel environment. Typically, Senior Customer Engineers provide 2nd line desktop support for Windows operating system environments and Microsoft applications and can be engaged to install pre-designed basic Wintel server solutions.
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Provide effective IT floor support to resolve immediate operation issues to minimise impact; 1st level troubleshooting; Windows OS, PC, network, Microsoft Office (M365 suite), Exchange and Active Directory, trading specific packages, external information services, online trading platforms, bespoke trading applications.
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Provide day-to-day local and remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
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Imaging, Troubleshooting Windows 7 and windows 10, Printer, office 365 app support, Mobile device support, Troubleshooting skills on Laptop/Desktop/Mobile Device Management.
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Desktop support experience- troubleshooting, configuration, software installation. Entry Level Field Desktop Support Tech. Provide troubleshooting and support to end users on a variety of issues- incidents and problems.
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Advanced desktop support experience- troubleshooting, configuration, software installation. OSI Digital is looking for a Desktop support technician to join our team.
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Provide technical assistance for user questions/issues on Windows 7, 8 and 10 along Microsoft Office 2010 through Office 365, M365. Adept at M365, Windows, Active Directory, ticketing systems. Location: Orange County, CA Onsite/In-person.
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Provide IT support, assistance, and troubleshooting, through remote desktop platforms. StellarMettle is seeking a Technical Support Specialist that will be responsible for troubleshooting Tier 1 issues related to hardware, software, and networking.
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Microsoft Certification (MCP or MCSE or any desktop support certifications) is ideal but not required. In this role, you will provide on-site end-user computing support including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents.
$20 - $28 an hourExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Support the IT Desktop support department when AV work is not required. The successful candidate will be responsible for the setup, operation, troubleshooting, and maintenance of audiovisual equipment and systems as well as assisting with IT Technical Support.
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Experience with Android and Apple IOS support Must be able to lift up to 70 pounds You will be asked to perform this role in an office setting or other company location Nice to Have 2 years’ experience in troubleshooting laptop and desktop issues in Enterprise Environment 2 years’ experience Microsoft Software Office Suite Knowledge of Active Directory, Citrix, Microsoft SCCM Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals.
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2+ years' support services experience in IT Help Desk and/or Desktop Support operations troubleshooting PC, peripheral, application, and network issues. 2+ years experience with ITSM - strong knowledge of the principals, methods, and techniques used in computer troubleshooting and support.
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1-3 years of experience in desktop support or a related field. Job Description:Responsibilities:Provide first and second-level support for all desktop, software, and hardware issues within the organization.
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Must Have: Lab OR Laboratories OR Laboratory AND Desktop or Tech Support. Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers.
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Scope of services includes technical support for Windows and MacOS systems (network connectivity, operating systems, hardware troubleshooting and operational maintenance, image deployment, malware/security remediations); support for standard.
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