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As a IT Desktop Support Technician, you will support the technical needs of Employees and ensure that system hardware, operating systems and software systems adhere to our organizational values.
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The Senior Desktop Support, IT Support Technician is responsible for the day-to-day technical support for all SiriusXM end user hardware and software needs, including employees, contractors and qualified vendors.
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Certifications desired: HDI: Support Center Analyst, MCSA: Enterprise Desktop Support Technician. The position will serve as an experienced member of the technical support team and will provide all aspects of client support to meet the needs of our associates.
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Certifications: Desktop Support Technician, Technical Support Professional (HDI) Help Desk Institute; Windows 10, Office 365 (MCSA) Microsoft Certified Solutions Associate; Apple Certified Support Professional (ACSP); Net+, Security+ (CompTIA); Mobile Device Management (AirWatch, JAMF, Meraki); IT Service Management - Foundation (ITIL) Information Technology Infrastructure Library.
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Technical support includes; RF handhelds, mobile and fixed printing devices, tablets and handheld computing devices, desktop/laptops, virtual desktops/thin clients, charging stations, RFID/tracking technology, mobile device management software/ asset inventory management system, truck mounts, and ruggedized protection.
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As an IT Desktop Support Technician, you will own and support the technical needs of Employees and ensure that system hardware, operating systems and software systems adhere to our organizational values.
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Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus. Overview: The Senior IT Support Engineer will be responsible for leading our IT support team and providing advanced technical assistance, overseeing technical operations, mentoring junior team members, and implementing IT projects.
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Proven work experience as a Technical Support Engineer, Field/Desktop Support Engineer, IT Help Desk Technician or similar role. Field Technical Support Engineer I.
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The Deskside Support Technician is predicated on diagnostic experience and judgment, as well as the application of pre-established workflow procedures and instructions to identify research and resolve technical problems.
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This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations.
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Project Manager / Application Developer / Application/Data Analyst / Chief Enterprise Architect / Technical Control Specialist / DAAS VDI Administrator / Data Engineer / SharePoint Administrator / Service Desk Specialist / Voice/Data Engineer / Configuration Manager / Systems Administrator / Cloud Systems Engineer / Network Engineer / Network Administrator / Cloud Cyber Security Engineer / Information Assurance Security Specialist / Desktop Support Technician.
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The Desktop Support Engineer will be responsible for providing technical assistance and support to our organization's desktop, laptop, and mobile device users. We are seeking a highly skilled Desktop Support Engineer to join our small IT team.
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Experience Required 2+ Years as a Desktop Support Technician. Individual will also be working with other technical specialists in the Americas, EMEA and APAC regions as well as the global service desk, remote support team and other parallel towers to bring professional and timely support to end users in the Franklin Templeton business.
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Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role (3+ years) We are looking for an IT Support Engineer (Helpdesk Tier 2) to provide enterprise-level assistance to our customers.
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Minimum of 1 year proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role. Ability to provide step-by-step technical help, both written and verbal.
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