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The Tier 2 Desktop Technician will be responsible for IT desktop support to almost 300 users in Asheville. Alpha Omega is looking for a Tier 2 Desktop Technician to support end-users at NOAA's National Centers for Environmental Information (NCEI) in Asheville, NC, under the NCEI IT Support Services (NCEI ITSS) contract.
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Experience Required 2+ Years as a Desktop Support Technician. ServiceNow CMDB maintenance, keeping local desktop incident and task queues cleared to meet established SLAs and support for various other company activities.
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The Opportunity: The Instrument and Controls Specialist is responsible to support execute and provide configuration and maintenance services for the Process Control System and other automation systems at the Enel Green Power Facilities for both Batter Energy Storage and Solar assets.
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Project Manager / Application Developer / Application/Data Analyst / Chief Enterprise Architect / Technical Control Specialist / DAAS VDI Administrator / Data Engineer / SharePoint Administrator / Service Desk Specialist / Voice/Data Engineer / Configuration Manager / Systems Administrator / Cloud Systems Engineer / Network Engineer / Network Administrator / Cloud Cyber Security Engineer / Information Assurance Security Specialist / Desktop Support Technician.
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Responsible for providing Tier 3 support, end-user platform engineering, desktop engineering and configuration management. The Desktop Technician will be the most senior member of the desktop team supporting a 1000+ end user international organization.
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Candidates must be versed in basic Server Configuration Methods including Standalone and Virtualized Environments, Support of WAN and LAN networks, Backups, Email Systems, Disaster Recovery, Business Continuity Planning, and Desktop Configuration, Support, and Troubleshooting.
$70,000 - $100,000 a yearFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Machine configuration/Software break-fix (Windows OS-Apple IOS) Deskside support services (deskside and remote) Hardware break/fix (Client-Dell-Apple). It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch.
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Provides dedicated technical support, installation and configuration services primarily through in bound ServiceNow tickets on IT provided solutions and infrastructure connectivity enabling plant production, which includes unique desktop systems, software, telecommunications and manufacturing systems.
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DIGIT is seeking a Desktop Support Technician to support onsite information technology needs for GSA users in the Regional Office Building. Provides personal computer support problem analysis, and hardware/software installation and configuration.
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The Onsite Desktop Support Technician will work in a team environment to provide in-depth procedural and technical computer end-user support with the highest level of customer satisfaction.
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At least one (1) year experience with Windows desktop support. Provides technical support through phone, email, and instant message to users in the areas of password resets, e-mail, directories, standard MS Windows desktop applications, smartphones and network connectivity.
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This includes end user support, onboarding/offboarding, configuration, and installation of various pieces of computer hardware, including desktop computers and peripherals. Provide support for museum audio/visual needs including set up and installation of media equipment such as projectors, speakers, TVs, video monitors, and cameras for exhibit interactives and server, as well as live events.
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We are looking for a passionate IT Desktop Support Technician! Familiarity with tools used for automated software deployment and configuration management, such as SCCM or Puppet.
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Responsibilities :- Excellent analytical and problem-solving skills Demonstrable experience in managing a successful team of support technicians and successful completion of computer hardware and current desktop support technician certifications Excellent customer service skills Desk side Support Management Customer Relationship Management Vendor Relationship Management Project Management SLA Management including Incident, problem, Configuration, Service request etc.
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A+, Client, Dell certifications is plus and Software/hardware break-fix support experience. It delivers experience-enhancing solutions that power todays digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.
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