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You will be leading the desktop management team whose responsibilities include packaging and deploying applications, OSD Imaging, VDI and related third-level support. Intune (MEM) engineering for Autopilot, ESP, WDAC, driver management, application packaging, security, and feature updatesManage desktop engineers, architects, and developers that provide imaging, desktop management, and application development deliverables to all the laptops and desktops across the firm.
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1-2 years of related desktop and/or deskside support experience. Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience.
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Provide responsive support for end users with desk side & walk-up support issues for PCs, network printers, video conference equipment, & other local IT hardware & software packages. Hands on hardware troubleshooting experience, including desktop & laptop PCs, barcode scanners, AV systems.
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Assist staff with the installation/imaging, configuration and ongoing usability of desktop computers, laptops, MacBooks, & peripheral equipment and software. Support includes imaging, deployment of, troubleshooting and testing of systems and peripherals with excellent customer service.
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Desktop Support Engineer. Strong technical background on Desktops, Laptops, Rugged case laptops and End User Desktop support. Should have managed a Desktop Support/Field Services team which is spread across different locations.
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Imaging of desktop and laptop computers—knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. End-User desktop support, mobile device support, email support, phone support, etc.
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1+ year of experience as a desktop support engineer. Working through ServiceNow, you should be experienced imaging computers and working through tickets with a high level of customer support.
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Job Description Assist customers with and resolve routine application questions Assist customers with all versions of Microsoft Office Suite Assist customers with Microsoft Mail, Calendar, and One-Drive issues Perform desktop and laptop set-up; including backup of the current system and re-imaging, wiping, and general hardware troubleshooting Install COTS software for laptops and desktops Provide customer desktop support.
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Perform desktop imaging and configuration. Provide Wide-Area Network (WAN) support and troubleshooting with the Network Operations Center. Provide direct on-site problem resolution for both on and off warranty desktop systems.
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Expert installing and maintaining Windows 10, Office 365 and desktop imaging services. The analyst will provide day to day support for the Electric Distribution Control Center. Computer Analyst, responsible for 1st and 2nd level Local Area Network support (LAN) operating in various sites and environments.
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Strong Intune packaging, and device enrollment support. Strong Windows 10 Deskstop support, troubleshooting, ticket handling. MECM(SCCM) imaging, packaging, troubleshooting preferred.
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Help desk support, service desk, help desk technician, windows technician, imaging technician, support technician, desktop technician, windows, windows xp, windows, 7, windows 10, inventory, active directory, office 365, sccm, imaging, upgrade, migration, citrix, services delivery, hardware, pc, tablets, change controls, epic, vendor management, equipment management, vbscript, desktop, sop, servers, databases, os, middleware, sdlc, benefits, vacation, holiday, 401k, azure.
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Desktop support responsibilities include imaging new PCs or laptops, equipment shipments to end-users or other offices, hardware/software setup and configuration, remote control, and phone support to troubleshoot and resolve issues.
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You will be doing desktop imaging, Microsoft support, AV set ups, and heavy troubleshooting. A financial company is looking to hire a Desktop Support Analyst to support and maintain their Windows environment.
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5+ years’ experience using desktop Imaging solutions (MDT, WDS, PDQ) Demonstrated experience supporting multiple hardware platforms (Dell/HP/Lenovo) with BIOS updates, driver/firmware packages and updates, and vendor support.
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