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This position is responsible for all support, configuration and deployment activities associated with desktop computers (and associated peripherals), end user telephony, video and associated unified communications technologies.
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Basic hands-on experience in technical support, including desktop PC support. Responsibilities include hardware/software setup and support, network and cellular configuration, and troubleshooting.
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2 years of experience in advanced troubleshooting and installation of computer software/hardware and remote desktop solutions via help desk, or phone support in a technical-related field.
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Leads the day-to-day operational support and data integrity for computer operating systems, server environments (both private and public cloud), data storage systems, enterprise imaging, email system, enterprise development platforms, data integration, data backup and recovery systems, application/desktop delivery, directory services and data access security.
$45.61 - $68.42 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues. Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
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Volt is immediately hiring for Desktop Field Services Specialist in San Diego, CA. As a member of the IT End User Technology Team the Help Desk Support Specialist responds to inquiries and requests for assistance with the organization’s computer systems and applications and identifies, analyzes, troubleshoots these issues; and resolves them with the aim of eliminating recurrences and reducing calls to the help desk.
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Performs daily tasks to review generated output and analyze trends from productivity tools and desktop management tools; Symantec Endpoint Protection, Dell Data Protection Encryption and Microsoft System Centr Configuration Manager (SCCM) server to proactively manage the environment.
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Familiarity with Microsoft Service Center Configuration Manager (SCCM), Microsoft Intune, and Active Directory. Strong technical knowledge with a focus on Microsoft desktop products: Windows 10/11, MAC OS, Citrix, Thin Clients, and Office 365.
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Job Number 658056BR Description:This position at the F-35 Training System Support Center (TSSC) will be a member of a small Eglin AFB-based team responsible for the network and computational infrastructure used by TSSC software engineering, courseware development, configuration management and integration/test teams who collectively sustain fielded F-35 training system products.
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Provides direct application support where necessary, updating and maintaining system configuration, system setup, and application tables where appropriate. This is primarily a sedentary job involving extensive use of desktop computers.
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Networking and configuration (WAN, LAN) troubleshooting Hardware setup and troubleshooting Monitor and maintain network security, firewalls, and antivirus systems. Provide help desk support for our local and remote users.
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Desktop Support training/certification in MCSA, HDI, Google IT support would be a plus. Requires a minimum of 4 years support experience in installation, configuration and administration of MAC and PC, mobile devices (iPhone, iPad and Android), configuration and administration of Windows 10/11, Microsoft Office, and popular web browsers.
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A. Support Services:Provide onsite and remote technical support to the firm's user community including, but not limited to, troubleshooting, installation, configuration and maintenance of firm approved applications, end user hardware, peripheral devices and other technologies.
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Providing hands-on desktop support including software installation, system configuration, and backups to maintain internal user productivity. - Familiarity with Helpdesk software and extensive application support experience with M365 Admin, MS Office Suite, Active Directory, and Exchange Admin.
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Experience with tools such as System Center Configuration Manager (SCCM) and BMC RemedyExperience using existing enterprise tools to remotely access user desktop views and manipulate system to conduct tactical troubleshooting, verify symptoms, and fine-tune problem description, and to isolate faults to resolve the commonly reported basic problemsExperience with eBooks, Apple IPAD’s and/or Microsoft Surface Pro mini laptops.
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