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Understanding of Apple technologies: packages, Installer, Device Enrollment Program, Jamf, and command line tool deployment, et. LCG is searching for a Mid-Level Desktop Support specialist to support National Institutes of Health.
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Work with Integration Engineer and Desktop Engineer on support and development of the Firm’s front-end applications. Under the supervision of the Application Development Manager, participate in development, planning and deployment of new technologies.
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Utilize SCCM for endpoint management, including software deployment, patch management, application packaging, creating task sequences and operating system deployments. Support desktop security practices, implement and maintain security measures within SCCM to protect end user computing devices and data.
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Strong working knowledge of application and image deployment tools such as SCCM, Intune and Autopilot. Deep knowledge of Enterprise IOS management for Corporate and BYOD Extensive knowledge on security tools Knowledge of Citrix, Microsoft and other virtualization software Knowledge of Desktop application Packaging.
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1-2 years of related desktop and/or deskside support experience. Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience.
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We are currently seeking a Field Tech/Desktop Support Associate Director to join our team in Los Angeles, California (US-CA), United States (US). Coordinate Field Service Tower Integration activities (Service Desk, Desktop Engineering Manage Delivery Cost Standardize Field Service Functions Ensure operational continuity ( Staffing, Knowledge Base, etc.
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Certifications such as Microsoft Certified: Modern Desktop Administrator Associate or similar credentials are a plus. Microsoft Certified: Modern Desktop Administrator Associate. Develop and maintain gold images for standardized deployment across the organization's end user computing environment.
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Strong knowledge of application and OS deployment tools (such as SCCM, Intune, and JAMF) and the ability to design, implement, and maintain these systems. They will be the technical service owner for: endpoint systems management, asset management, public computing in labs and shared computing environments, classroom podiums, remote assistance, endpoint backup, desktop OS patch and migration management, desktop software packaging and distribution management.
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Performing Hardware Software Installation ( understanding of deployment tools like SCCM) This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
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Hands-on experience working in continuous integration and continuous deployment (CI/CD) environments, including proficiency with tools like Jenkins, GitLab, and Azure DevOps CI/CD, with a focus on optimizing and automating software delivery pipelines.
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Must have Horizon Virtual Desktop technologies (persistent, non-persistent), instant cloning. Huge plus to have Workspace One Access architecture, SSO, app deployment & management. Must have Horizon Virtual Desktop technologies (persistent, non-persistent), instant cloning.
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Provide day-to-day assistance with organizational change management, including but not limited to: user rollout communications (written and verbal), deployment planning, end-user training, and document curation.
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Experience with deployment of desktop images utilizing tools such as Ghost or Altiris preferred. Advanced use of hardware diagnostic and troubleshooting skills, to include desktop and laptop workstations, printers, and desk side support; ability to install and troubleshoot various software packages a must.
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Oversee the deployment, configuration, and ongoing maintenance of Windows, Apple iOS and MacOS, and Chrome MDM platforms across the K12 educational environment, ensuring that all devices are properly managed and aligned with educational goals.
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The MSPB's IRM is responsible for the deployment, maintenance, and end user support of all IT infrastructure, network operations, cybersecurity, as well as enterprise and desktop business applications and systems.
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