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The program encompasses a wide range of IT services, including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing.
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Akkodis is seeking a Help Desk Tier 1 Specialist in Omaha, NE to help provide support and resolve end user issues deskside and remotely. Develop and maintain desktop and network support documentation and operating procedures.
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Position : Deskside Support/ HelpDesk- Day 1 onsite. We are looking to hire Service Desk engineers in Chattanooga, TN for our full time position with benefits. Position : Deskside Support/ HelpDesk- Day 1 onsite.
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Stefanini is a full-service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
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In this role, you will be responsible for Tier I/II Support, Desktop/Deskside Support within the location, and Call Center Support. We are seeking an IT Help Desk professional for a 12-month contract in Chattanooga, TN. These roles will work onsite/in the office, Monday- Friday from 8:00 am- 4:00 pm.
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Involves the use of problem management databases and help desk systems. Primarily provides Tier 1 & 2 level support; occasionally performs Tier 3 level support. Provides technical support to customers on operational or maintenance aspects of system equipment.
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The Deskside Support Technician is responsible for providing on-site technical support to end-users, ensuring their technology-related issues are resolved promptly. Proven experience as a Deskside Support Technician or in a similar role.
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The Customer Support Technician position focuses primarily on opening help desk tickets and diagnosing/resolving end-user technical issues for hardware and software as quickly as possible either remotely or in-person.
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Must have experience with the following: imaging Windows devices; installation and configuration of Windows 10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop hardware and software.
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As a Deskside Support Technician, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop and laptop computers, printers, network devices, standard software, and low-end servers at customer sites and/or depot locations.
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Job Description Details: Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world.
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The Help Desk Technician works in a fast-paced environment, works independently, assesses incidents / requests, and applies the correct level of urgency to achieve a mutually accepted solution all while providing exemplary customer service in support of the organizations technology vision.
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Desktop Support Technicians needed to provide end user support and desktop/deskside support. Your assignments will include End User Support, desktop / deskside support, and repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.
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Experienced in Active Directory user administration, OS imaging processes, ticketing, SW installation and imaging tools, automated help desk systems, troubleshooting in the Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers), network and local printer installation.
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Document any troubleshooting and corrective actions taken to resolve Windows and Macintosh desktop/laptop issues in the Help Desk system; Assist in the creation of IT customer support notices and alerts, both verbal and written, on an as needed basis.
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deskside support help desk jobs
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