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Navigates computer programs with ease to provide a quick front-desk experience for customers. You'll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments, and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums.
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Ensure front desk staff adheres to uniform and work schedule policies. Maintain inventory of front desk supplies and order as needed. Conduct inspections to ensure completion of front desk shift tasks.
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Front Desk Receptionist Position* Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility's "front office" activities.
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Front Desk Receptionist Position* Status: Full-time (40 hours)Schedule: Monday-Friday Flexible between 7 am - 8 pm Location: Randolph, NJPay Range: $19-21 hourly depending on experience Kessler Rehabilitation Center is the outpatient network of Kessler Institute for Rehabilitation, one of the nation's leading rehabilitation hospitals.
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We are currently seeking a full-time Front Desk/ Patient Services Coordinator to join our growing team in Basking Ridge, NJ. Scheduled work hours is Monday - Friday 8:30am - 4:30pm with one weekend a month from 5:30am - 1:30pm and rotating holidays.
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Provide immediate service recovery by taking ownership of any problems that may arise and resolving them utilizing appropriate rationale and understanding of when to alert and involve Office Manager or Front Desk Supervisor.
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The Patient Service Representative (PSR) is a clinical operations care team member reporting to the Office Manager and/or Front Desk Supervisor. The Patient ServicesRepresentativeworks independently to ensure that services are coordinated in a timely, accurate and courteous manner by effectively addressing patient or care team member concerns expeditiously while using discretion to determine when to involve the Office Manager and/or Front Desk Supervisor.
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REQUIREMENTS/QUALIFICATIONS: High School Diploma or GED required Excellent customer service skillset, able to navigate office front desk while multitasking answering phones, patients, handle referrals, greet patients and have a friendly, welcoming persona.
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Excellent customer service skillset, able to navigate office front desk while multitasking answering phones, patients, handle referrals, greet patients and have a friendly, welcoming persona.
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The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.
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Assist with the training of the front desk staff to successfully perform all front office operations and revenue management and central reservations procedures. Perform front desk sales representative and night auditor duties as required by staffing levels and business demand.
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The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. Job Description SummaryThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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Under the general guidance of the Front Desk Manager and Front Office Manager, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.
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Issue room key and escort instructions to Guest Service Agent or directly to guest.
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It supports the Administrative Team who oversees the firm’s finance, marketing, technology, sales, and individual departments.
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