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The Contact Center Representative (Agent) is responsible for assisting customers with account research, problem solving, online banking access and debit card disputes. Prepare and process requests for withdrawals, transfers, duplicate statements, stop payments, service charge refunds, change of address, deposit research, debit card orders, cancel and reactivation of debit cards, and other transaction requests.
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Key Accountability: Accounts Receivable Cash ApplicationMonitor the daily production control cycle to insure timely and accurate G/L posting in accordance with accounting closing calendar, to include credit card, electronic debit ACH, lockbox, wire transaction and check deposits incoming cash flows.
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Our core product is a digital wallet experience, including a free Visa debit card, that is embedded directly in gig platform apps/websites. Lead Research Scientist, NLP San Francisco.
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Primary Purpose : This position is primarily responsible for quickly and accurately performing daily departmental operations tasks that support our internal client-contact staff and the needs of external clients related to electronic payments, online banking, treasury management, data item processing/ entry, ACH, Check, Debit/Credit card processing, research and creative problem solving.
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Provides assistance to members on existing ATM/Debit card accounts including research and changes while ensuring the security of our member's accounts. Accurately performs Symitar functions as required.
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Cross train other Card Services employees on Credit Card, Debit Card, Prepaid Card, Merchant Services, and all other Card Services related products and services.
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Experience and expertise in one or more particular fields of legal specialization including anti-money laundering,debit card rules and regulations,prepaid card rules and regulations, credit card rules and regulations,consumer protection laws and regulation,and other payment related fields.
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Assist clients with the completion of debit card disputes, ACH disputes, or check fraud affidavits. Agent is proficient with technology systems used to enroll and support customers with online banking, bill pay, mobile banking, debit cards, and the VRU. Agent has excellent customer service skills and delivers a superior customer experience resulting in retention of existing customers and development of customer loyalty.
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Processes a variety of requests including but not limited to payments, transfers, inquiries, travel notes, disputes, research, check orders, limit increases, and debit card orders.
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How It WorksPlan: Estimate your out-of-pocket commuter expenses when it’s time to enrollSpend: Pay for your eligible commuter expenses using your debit card, tax-free Collect: If you didn’t use your debit card to pay for eligible expenses, request reimbursement from VIA BenefitsSave: Put a little extra cash in your pocket because you gave yourself a little pay raise by using the Commuter Account.
$18 - $33 an hourFull-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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FSA with debit card. Identify and target new accounts via internet research, telephone inquiries, office and trailer visits, and in-person meetings, Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Administer various debit card functions, including card setup, card maintenance activities (limit increases, restrictions), handling disputes, research, suspicious activity tracking and follow up, and other inquiries from clients and co-workers.
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Research and respond to debit card transaction approval or denial questions. As an ATM & Card Operations Specialist you will have the opportunity to interact with our bankers and contact center by performing a wide variety of duties to provide operational support for the bank’s debit and credit card programs and ATM network.
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Conduct research on debit card transaction activity and inform customers of research results. Card services included debit cards, CardValet, Enfact Fraud Services, CAMs alerts, ATM activity and support.
Full-timeExpandApply NowActive JobUpdated 18 days ago - UpvoteDownvoteShare Job
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BM Technologies, Inc. ("BMTX" or the "Company") is seeking a fully remote Banking Debit Card Management & Support Specialist to support the Senior Banking Operations Manager in handling all aspects of Debit Card Portfolio Operations and Specialized Support of seasonal functions and/or organizational initiatives.
Full-timeExpandApply NowActive JobUpdated 1 month ago
debit card research jobs
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