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Demonstrated success in direct sales and sales management (VAR experience preferred). Customer acquisition, retention and growth of targeted accounts with mid to senior executive contacts, relationship building, prospecting, networking strategies, consultative selling skills.
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This is an opportunity for someone to build a business that drives business outcomes and customer success within a geography and/or segment of ISD. Drives solution and sales planning and portfolio management that is "on strategy," collects, and provides feedback on portfolio success.
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Company Name Microsoft Industry Type Software Development Job Type Customer Success, Service & Operations Job Name Customer Support Executive Experience Freshers Can Apply Job Role Customer Retention – Voice / Blended Salary Rs. 3 LPA Education Graduation Location Ahmedabad, Gujarat, India Official Website.
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As our Customer Success Manager (Deployment), you will work on industry-changing projects, building the digital network model that is deployed to our customers, and work closely with sales, customer success, product and engineering to ensure customers are provided an exceptional onboarding experience.
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Efficiently handle customer relationship management, including lead intake, follow-up, and maintaining accurate records in the CRM system. Work closely with our top-producing Loan Officer to provide seamless support and contribute to their success.
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This entails not just maintaining but elevating our partnership with current customers, ensuring that eMoney continues to be synonymous with innovation, trust, and customer success in their financial journeys.
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Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow Customer Success members, guild participation , or free online trainings, there is always somewhere to turn for technical and professional growth.
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As a trusted business partner, the Customer Success Manager will be focused on a positive customer experience above all else. In this position, the Customer Success Manager will work with IDC's IT Supplier clients to proactively drive value while serving as the voice of the clients internally.
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Coordinate with Customer Care Manager to establish and promote a total quality management program, zero defects closings and, ultimately, the success of the division in reaching its goals.
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Be responsible for maintaining and enhancing systems and services across program management, technical operations, business intelligence, finance, & customer success departments. Collaborate cross-functionally between customer success and product & engineering organizations to align program design to exceed the needs of our customers and empower our client facing team’s for scale.
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Success in the role requires an innovative mind, a proven track record of delivering next generation software and data products, rigorous analytical skills, and a passion for delivering customer value through automation, machine learning and predictive analytics.
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The Customer Success Utilization Manager will play the lead regional role in project managing and ensuring the timely and effective Operating Room / Video Tower post installation is successful.
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Maintain thorough understanding of and experience in branch banking operations and some experience with business development and success with sales goals. Understand and model CCB’s core values and expert level of customer service to assist our customers in meeting their financial goals.
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Generate programs and practices that deliver a high level of customer satisfaction, on-time delivery success, and safety. As the Sr. Operations Manager, Warehouse will play a vital role in the overall success of a regional hub by leading employee activity to achieve performance goals and KPIs. You will be responsible for overseeing the regional sort facilities and driver launch operations while coaching, mentoring, and directing supervisors and associates.
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Knowledge of CRM (HubSpot) and customer success platforms is a plus. A successful Head of Customer Success will ensure that training & consulting team (Client Services) deliver the best client outcomes and experience.
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