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The CX Digital Success Manager will be responsible for customer success data strategy and integrity, reporting and monitoring business performance and optimizing operations and processes within the Customer Success team to drive efficiency and effectiveness.
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Minimum of 2-3 years of experience as a customer success manager or in account management roles. As our Customer Success Manager. While we can't attract you with ping-pong tables or all-you-can-drink espresso bars, we promise you a once-in-a-lifetime experience, a rare opportunity to shepherd our journey in the US as one of our founding members, making a real impact within the ever growing SAAS industry.
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Internally, you will be part of a cross-functional team with sales, customer success, engineering, product and design, marketing and finance. About the Role As a Channel Account Manager you will contribute to the channel team’s efforts by achieving your targets and driving results.
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Experience in a customer success role for a SaaS product centered around communication, CRM, task management or property management. The customer success team at Aptly is responsible for the implementation and ongoing support of our product.
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Skilljar is seeking a Sr. Customer Success Manager to join our growing CS team! 8+ years in a customer success or account management role, preferably in an enterprise SaaS environment.
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Customer Success Manager - Software. 1-5 Years of Successful B2B Software Customer Success Experience. Servicing Director & C-Level Executives of SaaS Companies.
$75,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Customer Success Manager, you will be a part of a team focused on delivering business value across our platform as our customers’ trusted advisor. Proven ability to manage multiple complex customer journeys simultaneously PREFERRED SKILLS Industry specific domain and product expertise Experience managing accounts for a product that solves the most complex problems across many business units Experience working with SaaS products About ZL Technologies Founded in 1999, ZL Technologies has proven itself as the specialized provider of electronic data management software for the most demanding large enterprise environments.
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From product launches and event marketing to PR initiatives and social media management, this role encompasses a diverse set of responsibilities aimed at building brand awareness, fostering customer engagement, and contributing to the overall success and growth of AiDash.
$100,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience working in SaaS organizations and comfortable working within large, cross-functional teams that include engineering, customer success, marketing, and sales. We are looking for an Associate Product Manager to join the Product Management team.
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Experienced in 5+ years in a Customer Success or Account Management role in the SaaS space with at least 2 of those years leading teams. We're looking for a Manager of Customer Success to hire, coach, and manage a team of Customer Success Associates (CSA's.
$115,000 - $139,000 a yearFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Collaborate with executive leadership, engineering, design, sales and customer success, and other stakeholders to define and prioritize product initiatives and features. Ability to develop understanding of market trends, customer needs, and competitive landscape in the SaaS industry.
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2-3 years of experience in a customer-facing role at an early stage SaaS startup. Familiarity with modern SaaS technologies such as Slack, Notion, Hubspot and/or Salesforce. Create and maintain customer education materials: record video feature overviews, ensure product documentation us up to date, and write user guides.
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3-10 years of experience in Enterprise SaaS in one or more areas of Customer Success, Support, Solution Consulting. At Aisera, we're building a world-class Customer Success team, where each individual loves to move fast, be challenged, and is obsessed with making our customers wildly successful.
$90,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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1 to 3 years experience in a role that encompasses Customer Operations, Customer Success, Technical Account Management, Client Service or Consulting, Sales. Founded in 2013, backed by KKR, Summit Partners, and NEA, and trusted by over seven thousand enterprises across the globe, this leading cybersecurity company offers a SaaS product suite that proactively fights against complex cyber security threats such as includes insider threats, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk, and long-term infrastructure vulnerabilities.
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Demonstrate team selling skills while collaborating with your manager, pre-sales engineer, post-sales customer success engineer and support, and partners to maximize the value of all opportunities.
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