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The Customer Success Manager will contribute to the team’s mission by supporting our small and midsize business (SMB) customer and partner ecosystem in delivering value to LumApps customers.
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5+ years in a Sales, Customer Success, Relationship Management, Account Management, or similar role; Engage resources from across the organization as needed to ensure rapid response to customer reported technical and business issues.
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Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
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We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! Ability to define and establish goals based on customer needs and our business capabilities and execute a well-defined customer success and engagement plan.
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Customer Success Manager (CSM) Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement.
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5 years of Customer Success , Account Management or similar experience managing customer relationships. Ability to pick up insights within customer conversations and connect them to goals, customer success criteria, products or services defined in the role.
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The main purpose of the CSM is ensure our Consortia customers associated with Ex Libris software under Clarivate are achieving success supporting their members who use our products, identify and mitigate risk, and facilitate customer solution adoption and growth.
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This is our Customer Success Manager, Enterprise Solution SEO roleforthose who are goal and success-oriented. Solid understanding of Customer Success best practices and customer-oriented personality.
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Build consensus, alignment, and engagement across Campaigns, Creative, Product Marketing, Product Management, Sales, Pricing Strategy, and Customer Success. We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.
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If you are a strategic leader with proven operational, financial, and customer excellence success, consider joining Kuehne+Nagel. We will count on your years of experience in distribution management, succession planning, building bench strength, and continuous improvement projects to ensure operational excellence and supreme customer service.
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Experience using a Customer Success software platform (Salesforce.com, Gainsight, etc.) Our A & G Customer Success team sits within the Revenue organization. Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate.
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Focus on Customer Relationships & engagement to ensure a great customer experience, providing solutions leveraging Technology. Ensuring delivery commitments by closing working with teams across the Mphasis & Customer - Product Owners, Architects etc, define delivery plans, estimates, risk management.
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The Customer Success Manager will champion the customer throughout the engagement lifecycle, enabling them to get best value from Enverus' software and solutions. Customer Success Manager.
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Sanofi’s Community Relations & Education Manager is expected to possess a high level of clinical and customer knowledge, have experience with both headquarters’ protocols, and possess drive and spirit to engage the hemophilia community and support patients and caregivers by reducing barriers to therapy.
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To enable the Americas Customer Success organization to support retention efforts and strong customer engagement. Deliver automated customer journeys, retention campaign initiatives, and scaled digital approaches for more efficient customer engagement.
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