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Champion client testimonials and customer success stories, identifying new opportunities to showcase client success and leverage these stories to further create client impact. Obsess over Customer Success.
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Manage customer facing functions for Cloud Operations. Prior experience with a broad set of information systems and technology infrastructures, including network, database, and customer facing systems, data center operations, proven large-scale 24x7 operations expertise and managing IT vendors.
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Proven work experience as a Customer Success Manager or similar role. Bachelor’s Degree or equivalent experience in Customer Success, Customer Support, Sales, Business Development or Account Management or related field.
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Job DescriptionJoin our Field Services verticalas a Customer Success Manager to make a real impact every day. Reporting into the Manager of Customer Success, you will help us by having the best customer management and business consultancy skills around.
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Educate and inspire customers with best practices, success strategies, and innovative ways to solve business problems while demonstrating empathy and being a trusted advisor and advocate for customers, ensuring that each touchpoint across the customer journey is engaging, efficient and effective.
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15+ years in progressive roles within customer support, with a proven track record of success in knowledge engineering, KCS, or a related area. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient Relationship Management.
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Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field. We are seeking a Technical Consultant to join our Customer Success Public Sector team.
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NICE inContact provides the worlds No. 1 cloud customer experience platform, NICE inContact CXone, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation.
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Own all key Prisma Cloud financial metrics, including ARR, Bookings, Revenue, Margins, Renewal rate, Customer lifetime value, etc. Collaborate cross-functionally (e.g. Theater finance, India COE team, IT, Customer Success, Sales Ops, etc) to continually improve metrics alignment, consistency, data integrity, and automation.
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Acknowledging our cloud expertise, we were named a Challenger in the 2023 Gartner® Magic Quadrant™ for Public Cloud IT Transformation Services. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $291.71M revenue in Q2FY24, delivering 14.1% Y-o-Y growth.
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SAIC is the premier Joint All Domain Command and Control (JADC2) integrator with expertise in transforming legacy command and control systems into a modern hybrid cloud environment to accelerate decision making and increase mission success.
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Ultimately, being a successful Customer Success Manager involves a combination of critical thinking, empathy for customers, effective collaboration, and a passion for delivering exceptional products that drive business growth and customer satisfaction.
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Your focus will primarily be on Google Marketing Platform and Google Cloud as the primary technologies with Songs wide portfolio of marketing, sales, and customer success offerings that support implementation and enablement.
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The primary function of the Sales Support team is to provide any support necessary to facilitate the success of the Outside Sales Team. The Sales Support Manager reports to the VP of Sales and is expected to have significant interactions with many other departments within the company.
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InterSystems is seeking an experienced product marketing professional and subject matter expert for our flagship data platform product, InterSystems IRIS. The candidate should have proven success in product marketing roles at data management software companies, with an understanding of data management technologies and relevant customer challenges and initiatives.
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