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3-5 years of technical customer service, claims management/adjudication, insurance adjusting, or contact center experience. You will work closely with customers, our service partners and internal support teams to deliver efficient claim decisioning while providing outstanding Customer Experiences.
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If you have a passion for technology and customer support, we encourage you to apply for this exciting opportunity as a Premier Technical Support Specialist within our Solutions and Service Group at Lenovo.
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The Assistant Technical Support Manager will lead our customer support team in delivering exceptional customer service. Management of Tier 1 & Tier 2 Technical Support Team located in North America and overseas.
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One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions.
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The Technical Lead (TL) role is key to the Service Delivery organization within the client Program. It is a customer facing position in a demanding support organization. · Service Level Management (Incident, Problem and Change Management.
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The Customer Support Specialist position is a key role in the service organization, providing both on-site and phone technical problem resolution for Abbott Diagnostics customers.
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As an Entry-Level Help Desk Technician, you will be the first point of contact for our clients seeking technical assistance and support. Ticket Management: Log all help desk interactions and service requests into the ticketing system, ensuring accurate and detailed documentation of customer inquiries, resolutions, and follow-up actions.
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The Customer Success Manager will work closely with their sales counterpart, Technical Support, and the Professional Service team to ensure that their clients are supported and informed.
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As the world’s largest musical instrument manufacturer, we are known for our quality, customer service and innovation. Support levels include Yamaha authorized dealers, field technical support, in-house repair, software support and pre-sale customization's.
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Promote retail sales, provide technical support of solutions enabled by John Deere precision farming products and other aligned technology. A Precision Ag Specialist is a unique role that helps the customer connect with service and sales relating to precision agriculture to assist them in becoming more informed and efficient in their operations.
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Responsible for the development, characterization, and improvement of complex manufacturing processes and techniques used within Manufacturing; the position owns the development and implementation of process and product level work instructions and plays a key role in training the personnel using them; provides day-to-day technical support to Manufacturing and works as a liaison between Manufacturing & the Product Development Team throughout all product development phases.
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Act as a liaison between Technical Support, Account Managers and other Cardtronics personnel to help resolve escalated customer issues. 1 year prior customer service/call center work experience required; preferably in a technical environment.
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Design and Develop CC&B Java, UI Maps, BPA scripts, plug-ins, service scripts, BOs, service tasks etc. Job Title: Oracle Customer Care & Billing (CC&B) Consultant. Experience in implementing and unit testing CC&B features following the technical document.
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Create a valued customer experience through each assessment and service encounter. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
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Role Summary: The Customer Support Technician is responsible for providing the first contact to customers requesting technical and/or product support. In additional, the Customer Support Technician provides proactive monitoring and first responder services in a 7x24x365 environment.
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