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The Field Service Engineer works closely with staff from sales, engineering, operations, and customer service to install winning products that meet or exceed targeted revenues, gross margins and customer expectations by conducting flawless installs, effective product training, site monitoring, and ongoing technical support and field repair service.
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The right candidate will coordinate specialist and technician activities for all installed projects, technical support programs, and time-and-materials (T&M) work to provide on-time delivery and ensure customer expectations and commitments are met.
$65,500 - $112,400 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to team members on issues such as customer service, communication, and technical skills, in order to enhance the quality of support delivered.
$50,500 - $101,000 a yearExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Job Segment: Book Publishing, Service Desk, Cloud, Technical Support, Publishing, Customer Service, Technology. The IT Service Desk Analyst serves as the first point of contact for IT-related problems and strives to provide effective solutions while maintaining a high level of customer satisfaction.
$57,000 - $63,000 a yearFull-timeRemoteExpandUpdated Yesterday - UpvoteDownvoteShare Job
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As a Service Operations Supervisor, you are responsible for the overall success of our Specialists and Technicians by coordinating their activities for all installed projects, technical support programs, and time-and-materials (T&M) work which will provide on-time delivery of service contracts and ensure customer expectations are met.
$78,600 - $134,800 a yearFull-timeExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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The End-User Services unit is responsible for the development, implementation, and maintenance of IT Service Management (ITSM) functions OIT. ITSM is the process-focused management of IT services to provide the best quality of service in a customer-centric, cost-justified, and efficient way.
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The Network Support Technician Lead is responsible for providing Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness of work orders.
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Provide a high level of customer satisfaction by providing ongoing maintenance, technical Support, troubleshooting and repairs for medical imaging equipment, to include basic x-ray, both stationary and portable, digital imaging, PACS and networking environments, C-Arms, Ultrasound and Flouro systems.
$55,000 - $85,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system.
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You will collaborate with cross-functional teams to support prioritized application onboarding efforts as well as integrate SailPoint Identity IQ with various software platforms supporting critical functions such as human resource management, business operations, customer service management and customer relationship management.
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The Customer Service/Tech Support Representative will be responsible for assisting clients with technical support of merchant processing hardware/software, troubleshooting inquiries, and problem resolution via various contacts methods: telephone, email, tickets, or chat.
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Help Desk Technician Summary: The Help Desk Technician possesses and applies a comprehensive technical knowledge across key tasks and high-impact assignments and can provide customer-centric support to network users regardless of domain.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Strong verbal and written communication skills required to interact positively with all levels of customer personnel, co-workers and OEM support personnel to achieve positive results for our customers.
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Sales engineer, HVAC sales, HVAC service, HVAC installation, Technical sales, Engineering sales, HVAC solutions, Energy efficiency, Sales support engineer, Project sales, B2B sales, Commercial HVAC, Building systems, Mechanical engineering, Customer relations, Technical presentations, Proposal development, System design, Sales support, Client consultations, Technical solutions, Equipment sales, Technical expertise, Project management.
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Responsibilities:Positively influence customer satisfaction through the installation, support, and conduct training on siteUse enhanced troubleshooting skills to resolve customer issuesWorks per the Service Manager's schedule and must be available to be on-call and respond to customer emergenciesTranslate customer needs into technical requirementsProvide timely, detailed, and accurate reports on service work performed and expenses.
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