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At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection.
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Sykes and Sitel are now FoundeverTM At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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15 - $16 Hourly PayUpskill Pay Increase AvailableReferral Bonus AvailableSykes and Sitel are now Foundever™At Foundever, we deliver leading CX solutions to global industry clients, including customer service, technical support and warranty options.
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The Technical Specialist is also responsible for new equipment commissioning and training at customer sites with minimal supervision. As the Technical Specialist , you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites.
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Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
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Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
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We are looking for a Senior Computer User Support Specialist to join Powder River Industries in the Kansas City, MO area to help support our customer base. High school education and 2+ years of IT technical support experience.
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Provide administrative support, performs clerical and customer service functions, as well as non-technical duties in the hospital. We are now hiring for a Clerical Specialist in our Ohio Valley Heart office.
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1-3 years of experience in technical customer service/technical support or help desk support. Degreed is looking for a Technical Support Specialist to join our Client Experience (CX) team.
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Provide technical sales support to clients, addressing any questions or concerns they may have. If you are a motivated individual with a passion for sales, business development, and providing exceptional customer service, we would love to hear from you.
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As a Technical Support Specialist you will be responsible for being the first point of contact in supporting the Help Desk, as well as provide support for PC’s, RF scanners, printer maintenance, and mobile devices, including user provisioning.
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Interprets general operational/maintenance requirements, independently provides technical consultation to customers, Service Center, Product Support, Field Service Representatives (FSR), Customer Operational Readiness Reps (COR), Engineering, other internal departments, and FlightSafety to affect suitable resolutions to various operational conditions.
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Experience (e.g., fleet management, modular furniture, upkeep, and maintenance of facility-related equipment; basic accounting, data entry, filing, preparation of correspondence and reports; customer service or other related duties.
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The primary job duties are to help retail and wholesale customers by providing exceptional technical support, customer service and product sales via phone, email and digital channels.
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As Technical Service Specialist - you will provide office and field-based technical support for assigned product lines including, diagnostic assistance, technical training, customer operational training, key account support, escalation resolution and rollouts/market tests.
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