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The Delivery Specialist / Operations Manager works closely with other team members, including the Customer Service Representative (CSR), to execute the daily route as assigned.
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A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
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All work assigned to the CSR Processing Specialist is measured by the Manager’s quantity and quality/accuracy of work completed. We are seeking a dedicated Customer Service Representative Market Operations to join the Rotech team.
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Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Problem-solving comes naturally to customer care specialists.
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Keywords: Customer Service Jobs, CSR, Live Chat Agent, Customer Care Representative, Call Center Agent, Customer Service Agent, Customer Care Specialist, Inbound Sales Representative, Bilingual Call Center Representative, Telemarketer, Customer Care Advisor, Business Development Representative, Seasonal Job.
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Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. Strong customer service background preferred.
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Job DescriptionJob DescriptionFull Speed Plumbing of Mount Vernon, WA is looking to hire a part-time Client Care Specialist - Plumbing Services to tend to our customer service needs.
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As a Customer Service Specialist, you will provide exceptional levels of customer care that will meet or exceed all internal sales support and external customer expectations through effective use of contact handling skills, techniques, and applications.
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Previous customer service, Call Center, CSR, or related experience desired. COIT Cleaning & Restoration Services is looking for a compassionate, detail-oriented individual to join our work family as a Call Center Specialist referred to as CSR. Call Center Specialist Answer incoming calls from customers, collect information and schedule appointments for Cleaning Consultants or Specialists, and provide information on services COIT provides.
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Facilitate customer access to Workforce System services which may include special services such as Workforce Innovations Opportunity Act (WIOA), Supplemental Nutrition Assistance Program Employment and Training (SNAP E and T), Temporary Assistance for Needy Families (CHOICES / TANF), Child Care Services (CCS), Job Corps, Trade Adjustment Assistance (TAA), Unemployment Benefits Services (UBS), and other programs and supportive services.
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The Customer Service Representative will serve as a role model/mentor and provides leadership in the areas of customer service. This is not a remote position*What you will do to contribute to the company's success Handles in-bound call volume covering a full range of customer service inquiries.
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This position is responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers and referral sources as it relates to patient services and third party reimbursement.
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Problem-solving also comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
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Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. The CSR Market Operations is also responsible for directing and managing new patient set ups, existing patient requests and tickets in accordance with Rotech and internal location standards for multiple locations across the region.
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The CSR Market Operations may also be assigned additional job duties as required and additional projects to support the location in achieving their goals. The CSR Market Operations is expected to maintain expertise of insurance requirements for their primary locations in addition to a working knowledge of their colleague’s primary locations to provide coverage.
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