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The Customer Care Specialist is responsible to provide outstanding service to both external and internal clients to achieve business goals and objectives. Responsible for inbound call traffic into Client Microbiology Division (MBD) Customer Service from both internal and external customers.
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Understand all aspects of the Customer from the Sales Director, Commercial Sales Representative, Connectivity, Billing and Patient Service perspective. In partnership with Commercial Sales, establish routine client visitation or conference call schedule to meet with key accounts and at-risk clients to review service metrics, satisfaction with local services, and address concerns.
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MCI is looking for work at home customer service, help desk, technical support, and sales representatives. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
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Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador.
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Directs customer calls to the appropriate contact at multiple locations or escalates to Service Center Specialist/management as needed. PRIMARY PURPOSE : To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed.
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MCI is looking for Alabama work at home customer service, help desk, technical support, and sales representatives to support call demand. This position supports customer service, technical support, and customer sales interactions.
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Call Center Representative. One (1) year customer service experience or equivalent combination of education and experience required. Inbound call center experience preferred.
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Educates claimants/callers on client requirements and benefit plans documenting all required details of the call in a concise professional manner. Educates and informs the customer via multiple communication channels about documentation required to process a claim, required time frames, payment information, and claim status.
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You might be a great fit for this position if you have ever been a previous Collector, Call Center Agent, Customer Service Representative, Collection Specialist, Collection Representative, or Call Center Representative.
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MCI is looking for nationwide work at home customer service, help desk, technical support, and sales representatives to support call demand. Must be customer service oriented (empathetic, responsive, patient, and conscientious.
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Acts as primary liaison with callers; follows client specifications in assisting with questions and solving problems related to the claims application and servicing processes. And it means working in an environment that celebrates diversity and is fair and inclusive.
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Use your inside sales or customer service skills for steady hours & potential overtime. Strong customer service & telephone skills. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment.
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Three years of experience in call center, customer service, technical support, or sales is required. Tax Customer Service Representative. Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring.
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All it takes to get started is for you to complete an easy online application and an informal interview with a talent acquisition specialist. REMOTE REPRESENTATIVE: Work-From-Home, Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Flexible Schedules, Company Laptop, Daily Contests, Prizes, Casual Dress Code, Regular Raises.
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1-3 years of experience as a patient access representative, patient service representative, healthcare call center representative, or healthcare customer service agent.
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customer service specialist call representative jobs
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