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Responsible for handling incoming and outgoing telephone calls regarding group and member inquiries as well as inquiries from Sales, Customer Service, Agent Support, Compliance, Social Services, Care Management, Finance, and other groups as needed.
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As a Customer Care Specialist, you'll play a critical role in assisting our customers as they navigate successful management and repayment of their loans. During the New Hire Training period, your technical training will primarily be virtual (lasting approximately the first 3 weeks), but you will be scheduled to be in office at least once during those 3 weeks to job shadow with a tenured agent prior to starting the phone training portion of the curriculum.
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Provides direct oversight and management of daily operations of the Technical Call Center, including appropriate staffing levels, customer escalation management, customer complaint processing, and TSG Agent performance management.
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Call Center Agent, Call Center Agentin, Kundenberater, Kundenbetreuer, Customer Service Agent, Verkäufer, Sachbearbeiter, Verkäuferin, Kundenberaterin, Kundenbetreuerin, Customer Service Agent, Customer Success Manager, Sales Agent, Sales Manager, kaufmännischer Mitarbeiter, Tele Sales Agent, Vollzeit, Teilzeit, Quereinsteiger, Customer Success Manager, Customer Service Representative, Mitarbeiter Kundenservice, First Level Supporter, Customer Care Specialist.
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DAVIDSON TRANSIT ORGANIZATIONPOSITION DESCRIPTIONTitle: Customer Care Representative - Ticket Sales Specialist Purpose: This position is responsible for answering telephone inquiries from the public, taking complaints, mailing schedules and other materials requested by the public.
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The KellyConnect Customer Care Specialist at JJV answers incoming calls resulting in placing orders, problem solving and resolving inquiries to customers' satisfaction, while maintaining the highest quality standards.
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Customer Care Workforce Management Specialist. 5 years in Workforce Management in a Customer Care, BPO, Contact Center environment, preferably non-voice contact centers.
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A Level 01 Customer Service Agent is responsible for ensuring customers receive service excellent both verbally and in written communication. As a member of our team you will be responsible for delivery of the prescribed service solution to our clients in a professional manner highly focused on the customer experience and aligned with client’s objectives.
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As a Tier 2 Customer Support Specialist, you'll play a crucial role in providing exceptional support and care to our customers and trainers nationwide. Advocate for our products, features, and services, enhancing customer experience.
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The KellyConnect Customer Care Specialist at answers incoming calls resulting in placing orders, problem solving and resolving inquiries to customers’ satisfaction, while maintaining the highest quality standards.
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6+ months of work experience, preferably in customer service, with priority given to student lending experience (Associates or Bachelor’s degree may substitute for the 6+ months of work experience.
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Customer Care Specialists also document feedback from customers and respond accordingly. What’s a typical day as a Bilingual Call Center Agent? We’re seeking a customer service representative to work remotely at a premier employer.
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Responsibilities: Sales, market appropriate products and services to service customer needs Establish working relationships with clients, potential clients and companies we represent on the phone, email and on paper.
$25,000 - $40,000 a yearPart-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY)We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients.
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Why should you apply: The KellyConnect Customer Care Specialist at JJV answers incoming calls resulting in placing orders, problem solving and resolving inquiries to customers’ satisfaction, while maintaining the highest quality standards.
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