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The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. The CSM is also responsible for supervising, guiding, and directing other office staff and staff providing direct client services.
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Partner with CAM and CSM for customer and territory alignment. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.
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The CSM exceeds customer’s expectation by delivering WOW! The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
$16 - $22.1 an hourFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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For step-by-step instructions on how to apply visit careers. That's why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners' physical, mental and financial wellbeing.
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Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
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Assist CSM in maintaining and cataloging electronic records of passport acceptance facilities. Per the guidance of DOS Passport Specialists, generate correspondence to resolve application discrepancies, including: Return to Sender (RTS), Rewrites and Re-issues, and re-batch into the system.
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Minimum 5+ years of hands-on experience as a Scrum MasterExperience in SAFe FrameworkProficient in Microsoft Project, Clarity, Atlassian SuiteDesired:Certified Scrum Master (CSM)/SAFe Scrum Master (SSM)Project Management Professional (PMP) certification.
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Ensure the MVP savings center KIOSK is filled with paper and properly working. Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
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Bachelor's degree from an accredited college or university is preferred; PMP and CSM certifications are preferred. KPMG is currently seeking an Associate Director, Product Management to join our Digital Nexus technology organization.
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Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane. Perform the task of cashier when scheduled or as needed per the surge plan guidelines.
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Giant food has three ASM classifications, including Customer Service Manager (CSM); Non-Perishable Manager (NPM); and Perishable Manager (PM). Ensure training & development of all Meat, Seafood, Deli, Produce, Floral and Baker associates; review schedules of all new associates to ensure proper training opportunities.
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Due to the nature of the government contract requirements and/or clearance requirements, US citizenship and an ability to obtain a US Government Secret clearance is required. CGI Federal is looking for experienced Support Associates to support the Special Issuance Agency.
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Ensure goal alignment and collaboration between LCS, BU and Sales, Industry, CSM, OEM, Market Access, Contracts and Marketing teams. Ensure goal alignment and collaboration between LCS, BU and Sales, Industry, CSM, OEM, Market Access, Contracts and Marketing teams.
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ServiceNow Configuration and Development: Experience with leading design, configuration, and development of ServiceNow applications, modules, flows, and interfaces to meet the organization's SPM, CSM, ITSM and/or ITAM (hardware) requirements.
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The Customer Success Manager (CSM) will manage customer loyalty and adoption of Saviynt’s innovative products and services using our customers’ business objectives and priorities as the foundation of the work they perform.
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