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Proven track record with demonstrated success across the whole range of project management: strategic program planning; work planning and budgeting; financial, administrative, contractual management and oversight; client relationship management; oversight of program monitoring and evaluation; and documentation of results for USAID-funded programs.
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O Identify trending and client success issues among tickets and communicate to CSM team. Help manage financial disputes/credits in partnership with Finance, Operations, Client Success, etc.
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Certified Scrum Master (CSM) or other Agile certifications (PMP, PMI-ACP, SAFe) Depending on the specific project and client need, designers may be asked to work in a diverse set of focus areas, including customer experience, human-centered design, user experience design, user interface design, change management, requirements management, and/or project management.
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The Customer Success Manager (CSM) is responsible for managing the Customer Experience and Journey through the engagement lifecycle for a portfolio of clients. Collaborate with Sales Engineering, Product Management, Technology Engineers and SMEs to craft solutions for client issues and optimization projects.
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The Conference Services Manager (CSM) acts as the liaison between the hotel operations departments and the client. The CSM strives to achieve a balance between executed contracts, service and profitability.
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The Client Success Manager (CSM) will report to the VP of Revenue and will support our growing book of EX Program clients. The CSM will be responsible for daily account management including maintaining and building client relationships, providing administrative support to our client accounts, and coordinating the delivery, tracking, and monitoring of program requirements.
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The primary purpose of the CS Child Services Manager (CSM) is to enhance the quality of our CS client services and to promote continuity of care through department management of Sacred Heart Center Child Services.
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Capgemini is seeking an experienced ServiceNow Business Analyst CSM SME (Client Service Management) with a proven track-record of designing and deploying best practice process solutions as part of a ServiceNow deployment.
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Job DescriptionTHE POSITION:The Client Success Manager (CSM) is the primary business and relationship manager for EVERSANA's Channel Management & 3PL business. The Client Success Manager, in conjunction with the leaders of distribution operations, order to cash, supply chain solutions, IT, and Quality establish and maintain a highly effective business relationship with our pharmaceutical clients.
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The Transition Project Manager (internally known as Transition Specialist Representative) leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution.
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PMP, PMI-ACP(Agile), or Certified ScrumMaster (CSM) Certification required. The Project Director establishes project objectives and procedures, maintains liaison with prime client contacts, and coordinates and monitors construction and financial activities by providing direction to project engineers, supply chain and logistics coordinators, administrative and finance staff, on-site construction managers, and subcontracted labor and design services.
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Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable program. Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR.
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To ensure every data science project delivers on its promise, exceeding client expectations and cementing our reputation as the data-driven marketing powerhouse. If you're a client success leader with a passion for data science and a hunger to rewrite the rules of marketing effectiveness, then step into the spotlight.
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The Client Services Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The CSM will act as the primary daily client. Reports To: The Client Services Manager will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership.
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Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI) Coordinates with client(s) to collect setup documentation of all applicable HCM products.
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