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CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Support Center (Service Desk) Manager.
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Experience in the contact center infrastructure market, the CRM market, the broader customer engagement/ CX market, other enterprise software/SaaS market and/or technology platforms preferred.
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Distribution Center Manager. If E-Verify cannot confirm that you are authorized to work, Community Servings is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before any action is taken against you, including terminating your employment.
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The manager will lead the staff in maintaining service standards of the contact center including: Service Levels, Speed of Answer and Handle Times. Responsible to manage participant contact center staff to deliver outstanding client service to all callers to the service center.
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In addition, on-call BETCM Case Managers are required to make face-to-face contact with consumer and Crisis Response Center in the event of a possible hospitalization within a 1.25 hours of the initial call.
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Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary.
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The Center for STEM+eXcellence at Morehead State University is accepting applications for Media Assistant. This position reports to the Media Manager, Assistant Director, and/or the Director.
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Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary. Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block.
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Under the supervision of the Manager, Customer Service, the Customer Service Representative will serve as the customer facing point of contact for service and support tasks in the Over the Road (OTR) business unit and is responsible for successful completion of tasks that ensure best in class customer experience and satisfaction.
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11555 West Civic Center Drive. For technical issues with the NEOGOV site, please contact Customer Support at 1-855-524-5627. The Town of Marana's Public Works Department is seeking a highly motivated individual to join our team as the Construction & Inspection Manager.
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The RN will demonstrate leadership when providing nursing care and serve as a role model when assigned as team leader or charge nurse under the supervision of the Nurse Manager or designee. Clarification from the agency Open to current, permanent employees of the Department of Veterans Affairs and US Citizens (1st Area of Consideration - current, permanent employees of the Michael E DeBakey VA Medical Center Houston, TX and associated CBOC employees; 2nd Area of Consideration - current, permanent VA Employees) Videos Help Duties This is an open continuous announcement until September 27, 2024.
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As a Stars and Strikes Janitor, you will work with the Facility Manager to ensure that the facility is cleaned to the highest standards with emphasis on the floors, restrooms, and all guest contact areas.
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Design, Configure, deploy, and Operate Cisco Unified Call Manager, Unified Contact Center Enterprise, Cisco Unity, Cisco Voice Portal, Finesse Systems, Cisco Unified Intelligence Center, Cisco Contact Center Management Portal, and other key networking technologies such as Voice Gateways.
$76,000 - $236,500 a yearFull-timeRemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Leads and guides one or more functional areas, including but not limited to the Utility Contact Center, Transportation Contact Center, Walk-In Unit, Commercial Utility Services Unit, Credit and Collections Unit, Utility Billing and Customer Programs Unit, Energy Services Unit, Quality Assurance & Quality Control, and Training Units ensuring their effective response to a diverse range of internal and external customer service requests.
$26.84 - $72.84 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Reporting to the Manager, and in collaboration with clinical and operational leadership, the International Patient Intake Coordinator is the initial point of contact and ambassador representing Dana-Farber Cancer Institute and Brigham and Women's International Office to all international patients, families/escorts, physicians, embassies, governmental health authority's, foundations, and insurance companies throughout the continuation of the patient's care coordination.
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